Homewood Suites by Hilton Charlotte/SouthPark

Met Anthony when we checked in and was very knowledgeable of things the area . All the staff were friendly and eager to assist in anyway. I would come back

The hotel was so clean and nice. I would definitely stay again!

We enjoyed our stay at Homewood suites at South Park Charlotte. We enjoyed the continental breakfast and the pool area was nice. The pull out sofa was not very comfortable so I suggest get a room with two queen beds instead if you have more than two people traveling. Also the pillows could use some upgrading as they were very flat. As far as the room it was clean and quiet which I appreciate. But the hotel is close to everything and within walking distance to restaurants and mall area.

Breakfast of scrambled eggs was good, even fresh from the warmer were on the cool side. I understand that too much heat will over cook the eggs, but just a little steam rising would help. If your a guest why have to pay to park at the place that your staying, whether it's in the open lot or parking structure. Plus only one waste receptacle per room, small at that! Coffee very strong. Luckily here was a Starbucks immediately across the intersection, walking distance. Pool out of service indefinitely,

The hotel was wonderful. It's in a great, walkable location and was well maintained. My room was a good size with a full kitchen which made preparing food in the room a breeze. Breakfast had a lot of options- pretty standard hotel fare. The front desk staff was helpful, and the room staff were quick to bring any supplies I needed. The outdoor pool area was wonderful, and I spent quite a bit of time relaxing there. As usual, the only items that detracted from my stay were other patrons. Some people felt that everyone wanted to hear their music by the pool and that full blast was the only way to play it. Other than that, it was a wonderful 6 days.

This was a beautiful property. From the time we checked in to the time we checked out, it was a wonderful experience. The front office staff was friendly and knowledgeable. The breakfast tasted great and the selections were more than one can expect. I was thankful that they had a microwave to warm up the eggs and meat provided. Breakfast burritos...wow! For one that does not eat pork, they had a great selection of breakfast sausage i.e. chicken or turkey to choose from. Most hotels do not provide this and I appreciated this. The room and bathroom were clean and everything worked perfectly. The bed was just right. If you are ever in Charlotte, I would highly recommend that you stay at this hotel.

Just right

Perfect place to stay very clean and the front desk so polite and helpful. I watched them with other people and it was a pleasure to see the care they had for each person. The rooms were very clean breakfast was great and the bar was very nice including the beautiful sweet young ladies.

Room looks great but elevators were a little dirty

Exceptional

Room was broken into after leaving for a concert. Staff couldn’t have cared less. We were promised half off and never got it. Terrible stay

The hotel itself is in a very nice area and a great place to stay. Staff training is essential in the hospitality environment.

Great hotel, hotel staff was very helpful and accommodating.

I did not use this RSVP. Why I'm receiving this I'm unsure. I was told all 3 of my cards were declined and left after the disturbance in the lobby during checkout. So stop sending me this stuff. I only booked the RSVP. I did not go on any room floors I stayed strictly in the lobby check in areas on both sides for the two hotels since the staff boy had to cancel my original RSVP and change it to the neighboring hotel on the property. What a mess!

Our room had a stuffy smell. I had to buy oder ban to spray while we were there. The table was sticky. I had to wash down that.

Exceptional

Disappointing stay. The staff is nice and the location convenient but the service is minimal: rooms are cleaned every other day, they charge for water, they charge for parking and the linen and blankets had lot of pilling

Bad

Exceptional

Room was supposed to be mobility accessible, however, it was hearing accessible. Room service was requested, but did not show up. Front desk attendant Nate, did an outstanding job accommodating our displeasure.