Renaissance Baltimore Harborplace Hotel

The hotel and staff were excellent, but the water table restaurant was just OK and the servers were not the best. Forgot to bring me items I requested both at dinner and breakfast. Had to ask 2 times

Great place to stay. Conviently located.

Room appeared clean. But I am someone who checks everywhere. I looked under the bed and there was trash. Desk clerk said they would take care of it.

From the beginning. No valet service. We had to self park. Parking was $98 for the night FYI. Check-in took over an hour. There were at least 30 people in line to check-in and 3 staff members working. Two of the six elevators weren’t working. Got to our room and the fridge was broken. We had four guests on our reservation and they only gave us three bath towels. Our bed linens were dirty with blood stains from a previous guest. I was excited for the Kevin Murphy bath products in the shower, however they were definitely filled with cheap shampoo and conditioners. Breakfast was a joke. The continental breakfast was not $14.95 per person as advertised on Expedia. It was $28.99 per person. The hotel bar could not accommodate the amount of guests. We were sat at a high top with in the bar area that was closed. No one came to give us drinks…ever. It’s pretty bad when the hotel is charging you $30 a plate for breakfast and can’t offer you a water. For the almost $500 a night we paid, I expected more.

There was a ridiculously long line of about 15-20 people for a 4 pm check in. Room is very nice . Long hallways to walk from the elevator.

Great weekend

There were several options for parking that were less expensive than the garage that’s attached to the hotel, however, did you not offer in and out access; you can reserve through SpotHero.

The room and hotel was really nice! Our Bells man Derrick was awesome!!! He was very helpful and very clear on helping us with directions and places we could go!! It is in a great location, the hotel also has small but very convenient (literally) store in the back of the lobby. The parking is $36 a night I believe but it's a 24 hour parking right across from the hotel that's cheaper, but I will say the hotel does not have any thing to do with the parking garage that's connected to the hotel! Overall Great stay, will be staying again.

Through Hotels.com I reserved a king size bed at the Renaisance Hotel in Baltimore, but upon arrival, none were available so I was offered a room with 2 queen beds and an upgrade of a harbor view room. The room did indeed have a beautiful view of the harbor. The bed change was not a problem. Because of that room change, we were given vouchers for two free breakfasts. The breakfast offerings were generous with an omelette station. The room was immaculate and the air conditioning was adjustable and worked well on a very hot day.

Th rooms were very roomy and clean, the bed was very comfy. The staff were very polite, helpful and always willing to assist you.

Location was excellent. There were only one lifts locations for a large property.

I like the area it was surrounded by everything I needed to accomplish my one night stay. I didn't that my bed slightly tilted like a sliding board, the tv had light white glare marks on it, the refrigerator did not get cold enough, the shower didn't get hot, the keurig coffee machine did not have enough creamer only two small packets or a good selective coffee brand.

Very good

Exceptional

The front lobby staff were great. Checking in and accommodating me and my family needs. Very friendly as well! Clean room and easy/convenient parking

okay so my only downside to my hotel stay was that i booked an ACCESSIBLE room and my room ended up being on the 9th floor and a long walk. i had no microwave, i needed a new tv remote, my skin drain ended up bringing up some gunk BUT i washed it out and the problem didn't happen again. lastly, i had to use towels to make sure the water didn't get all over the floor when i took a shower. other than that everything was nice. my room was amazingly spacious!

everything was great

The room was clean and comfortable. N/A

It was nice to know that I had an underground parking garage that you could book separately and save money instead of paying the fee at the hotel. And they also have elevators directly from the underground parking into the lobby at the hotel, which is most convenient. Staff was nice. Our room was clean. Pool was well maintained. There is no free breakfast, but that’s no problem. We got some kick butt food ordered from DoorDash from a great place called Crazy John’s a couple blocks away. We did this several times during our stay! And last, but at least the location could not have been more perfect. To be able to look out our window over the harbor. And walking distance to anything and everything that you would wanna see when you’re in Baltimore.

Front desk Sonnie was incredible, friendly, warm greetings! Restaurant host Monica Thomas was on her game!!! Pool was a bonus, it was clean and warm!!