La Quinta Inn & Suites by Wyndham Austin Southwest

Property is under renovation so there is some stuff missing (ice makers only on 1st floor), couldn’t use the lobby, some washer dryers don’t work, and a bit dirtier than what you’d expect. Again, it’s being renovated so this is to be expected. I’m sure it’ll be awesome once they finish. So if you’re going to stay here during July, keep in mind it’s under renovation.

Very pretty clean room staff was nice parking was good

We were a little disappointed because the breakfast area was being remodeled, and there was only grab and go available, we typically enjoy the full breakfast when we stay there. The only challenge with our room was the door knob on the inside of the room came off the day we were leaving, but we contacted one of the repair persons who communicated they would contact the front desk immediately Wood stay there again

Room was clean and the staff were mostly helpful. There was no breakfast or exercise room. These two items would have been good to know before arrival. Not sure when they will be up and running but when they do...facility should be a nice, convenient place to be.

The inside of room was nice and clean. Libby was closed for remodeling so the breakfast option of grab and go was convenient The laundry room did not have a handle to open the door. Wires were just sticking out. Front desk did not have any quarters and the app used on the machines could not be used because there were offline. The hallways smelled so horrible. Like shrimp or similar

Hotel is still being built, so a lot of the amenities are not ready, decorators in the corridor, no entry way etc, but room was awesome, no neighbors because of the above!

good location for us, nice room updates

During my stay breakfast (apple, breakfast bar, water, orange juice) was served in a brown paper bag which should have been told to customers prior to booking. Elevator was out and someone actually got stuck in it. There were no vending machines if you needed something to drink so you had to leave the facility and go to a store.

None. I moved out and didn’t stay Every thing

Under renovation but our stay was on weekend so no noisy work happening. Beds were extremely comfortable!

It was under construction and no pool or gym. And the front desk has no clue what room they put us in and while we were in bed having an intimate moment a make employee just opened our door without knocking and came in asking if anyone was in there. He came in, saw us, and left with no apology. I didn't even stay the second night I was so scared to stay there. Not good. When we told the front desk about it they basically said they had no clue we were in there.

Exceptional

Upon arrival, right as we walked into the main lobby, the breakfast/sitting area was completely roped off due to the property being under construction. 2 of my main reasons for booking this hotel was the photos of workout room + continental breakfast looked great…Neither were accessible. Super disappointing. The pool on property though was clean and we did enjoy that. It was late our first night and when we went to take showers, there was no hot water! The front desk staff were friendly and worked to try and find us another room, but after a few checks of different rooms, they too had no hot water. So they graciously offered us a discount for the inconvenience which was nice. Hot water was fixed by the next morning. The room was excellent, spacious and clean. Clean and comfortable bedding & towels as well. Overall it was a pleasant stay, I just wish there was a notification displayed on this hotel when searching that showed “under renovation/construction” as I would’ve most definitely chosen another option.

Issue #2 : When it came time to shower there was no hot water. During the same conversation about the toilet, the water was brought up. My husband was informed that, the water boiler had to be reset and the maintaince man would not be in till morning. Issue #3: I turned on the shower water hoping we had hot or even warm water and we had nothing but cold water AGAIN. Worst stay I have ever had at a hotel.

I have stayed here before and was totally pleased. This time the hotel has been renovated with extremely clean and modern rooms, lobby and breakfast area. The front desk staff was very friendly and helpful. Even though this location is near my family, I would want to stay here again if it was not.

I booked a room for 2 nights. The location of the hotel is great as it is right by the freeway and is easily accessible. My flight was delayed so I checked in a little over midnight and that was not a problem. The gym and part of the lobby was under construction so we didnt get to enjoy those amenities but we didnt mind as we only slept there. The room was clean and it looks like it was recently painted. The manager Josh was funny and pleasant. Only recommendation is to have an exhaust or fan in the bathrooms.

small carton of milk handed to us in a paper bag. The coke machine was empty. The property is also not that easy to drive to if you aren’t familiar with the area.

Location rooms were comfortable They were going thru renovations, so some amenities weren't available. Not much of a problem though

The Room Was Nice And Clean.. Everytime We Walked Down The Hallway The Dogs Barked, I Didn't Know The Hotel Was Pet Friendly ...I Am Also A Disabled Lady. I Believe Ppl With Disabilities Should Always Be On The First Floor Not 5th Floor, In Case Of An Emergency...

The property was undergoing a renovation (so they said) so there was no complementary hot breakfast like Expedia website said, instead it was what they referred to as a grab and go, which was a small muffin, granola bar, and an apple. Coffee was available in the lobby only two of the five mornings. There was no TV service for four of the five days. I had to change rooms once because of things not working. The exercise room was closed the entire time. There were no vending machines. The doors to the rooms would not close properly and you could see into the room through the bottom left side of the door. The key cards didn’t work regularly and you’d have to try many times in order to get into your room. Half the electric sockets in the room were dead with no power, and the main desk lamp would flash on and off. The entire lobby was closed off the entire stay.