DoubleTree by Hilton Austin - University Area

Our specific room needed some work done. The shower had a constant drip/leak, half of the mirror lights didn’t work, the AC wouldn’t go below 73, etc. The staff was really nice and the property overall was well kept, but the room itself wasn’t the best.

Amazing stay!! Staff was super friendly and the room was nice and clean!

Loved the location, close to Moody center

Charges for everything parking breakfast etc. No microwave room very small.

Hotel is nice and clean. Staff are friendly. However, $38 daily parking for hotel guests is absurd. Please consider extra cost before booking. They may be afew bucks cheaper than other venues but most of other hotels don’t charge parking in the Austin area.

Great stay as always and the AC works like a champ. The staff was super helpful when my mom accidentally left her jewelry in the nightstand after checking out! Crisis averted!

nice thanks

It was very clean and comfortable! Helpful and kind staff

did not use the washing room, needed an app for using machines...

Ok

I asked this morning for room service, then came back later and nothing was done. The receptionist said a maintainer went, but they didn't do anything. Earlier tonight I had asked again for service and no one showed up. I also asked for towels and brought them up to my room myself. I even booked an extra night, which was today. The visit was going so well up until now, it's very unfortunate that my last and additional booked day was so unsatisfactory.

The room was very big, bigger than expected actually. The bed was really comfortable and the bathroom had all that we needed. The individual A/C was more than enough to keep the temperature just right. It wasn't a pleasant surprise to find out that we needed to pay for parking. That degraded the overall value of what I paid for the room. In addition, I also didn't like that the bottles of water that were in the room were not free unless one becomes a member of Hilton hotels.

Very Good

The room was clean and well kept. Friendly staff made the check in process easy even though the lobby was very busy

Exceptional

Location No microwave

Very good

One night’s stay but it...

Clean property and walking distance to Moody Center where the our concert was held.

Our AC leaked all over our carpet and soaked half of the room. They charged for water bottles we never had. Also charged $23 for buffet breakfast that was not nice at all, like any average hotel breakfast with powdered eggs.