Atwell Suites Austin Airport by IHG

Excellent stay, excellent staff, excellent location. We will definitely be staying here again.

Everything was perfect, only their breakfast could be better.

Only got to spend a couple of hours there but can’t recommend this hotel enough. Room was clean. Great water pressure in the shower. Steamer, hair dryer, lotions all excellent amenities. Their shuttle service to the airport was not working but they got us an Uber free of charge to accommodate us. Highly recommend to anyone needing a place in Austin

I've stayed here several times before and will continue to book here! The property itself is very well-maintained, the staff is always very friendly and helpful, and the rooms are nice and clean. There's also no parking fee! Zero complaints!!

The Property is Really Nice, very clean and The Staff is Fantastic!!! They really go out of their way to make your stay Very enjoyable. Especially Ivan, Zoey and Claire!!! Would Definitely stay here again!!! Close to the AirportIII. Nada

The staff were very welcoming, friendly and helpful during our stay. The hotel had everything we needed and was exceptional value!

One of the biggest disappointments was the suite configuration. This may have been partly my misunderstanding, but we booked the suite expecting two beds plus a pull-out sofa bed. The sofa was not a sleeper sofa, and the hotel does not offer rollaway beds. To their credit, they did provide extra sheets and blankets, but it still left us without the sleeping arrangements we expected. The complimentary breakfast was also below average compared to other hotels in this price range. Overall, the experience felt much more like a budget hotel than the rate we paid would suggest. While the hotel was clean and the on-site staff were pleasant, I would not choose to stay here again. Feels overprices for the amenities and the type of hotel.

Nothing Nothing

The room was spacious and nicely decorated. The beds were comfortable and the staff was very friendly.

Everything and everyone was perfect!

Location and cleanliness None

Clean, above average hotel coffee, nice staff Location

When I checked in, I provided my ID and the front desk asked if I was from around here. I said yes. They responded that it was hotel policy to not rent to locals. We were not able to stay at the hotel. We stayed at this exact hotel one month prior, with the same local address, so don't know why the policy was not followed last stay. I was not provided the "no locals" policy on their website, or from any email communication before we arrived.

Exceptional

clean and friendly

Exceptional

Stay was great however check in was difficult. Was told they couldn't find our reservation because the booking didn't match what my husband's driver license said. The reservation had the English version of his name but license had Spanish and we were told by the Ivan we'd have to change it. When we commented we've never had an issue before he stated that they were strict at their establishment and had the awards to prove it. I'm sorry but he has no right to make any of those comments. Evening staff was so much nicer and easy going.

Exceptional

Na

Swimming pool Large room Great free breakfast Free parking Nothing