Courtyard by Marriott Winston-Salem University

Friendly staff, very clean, quiet, comfortable bed. Queen beds are on the smaller side.

Good customer service at Bar.

The hotel was out of body wash soap for the shower . According to a staff member,they haven’t had any for a week!

Hotel was clean, staff helpful, would have thought coffee would have been free, and in the lobby to enjoy!

Great location, clean room, helpful staff, perfect place to stay for football camp

Our room was very clean. The halls had a mildew smell. The pool was not open, which was not an issue for us, but a lot of other guests were pretty upset about that. It’s in a great location that’s under construction, so my thought is that the current hotel will be updated soon.

This hotel has a good location and has been an adequate hotel in previous visits, however, there were quite a few issues during our recent stay including a 45 minute wait for our food at breakfast, bugs in the room and power went out for an extended period.

Pool was down, room needs to be updated, NO free coffee or breakfast. Property needs to be cleaned up. Parking lot has multiple areas of broken asphalt.

We chose this hotel to be close to an event across at the college.

The hotel staff was lovely. They were so friendly and helpful. The hotel was clean but a little dated. Overall I recommend the hotel.

The breakfast arrangements need to be made clearer. The is no free breakfast, you have an option to purchase a breakfast. Which is a choice, but should be made clear. There was not even free coffee in the lobby, really!! The staff was great, room very comfortable, except no TV Guide. I understand the breakfast is a Marriot guide, the room rate was good, but the no coffee added a negtaive.

The room was very musty and dated. The pillows were the worst. Overall we felt the room was overpriced for the quality present. The staff was nice and helpful.

Okay experience, beds and pillows were awful

My brother had a bad accident and needed to stay here the night before he was picked up since he was unable to drive himself back to Atlanta for surgery. The front desk gal was amazing and very accommodating. He had a restful night sleep when he really needed it and she delivered him water as he was unable to move around freely. Thank you!

Nice stay

Location was great for the Wake Forest graduation weekend. They decorated it nicely and welcomed family members in. The room was another story. There was a dirty towel behind the toilet in the bathroom and when we went to shower in the morning the “clean” towel had someone else’s hair in it. When we asked for clean towels the front desk told us “later”. Also, for what we paid we generally get a couple of bottles of water in the room when we arrive at other hotels. The had things for sale in the lobby but it’s not the same as having the convenience of them being in the room. We also asked for cleaning after the first night because the place didn’t really seem like it was cleaned well before we checked in but they told us they only clean every other day. Best Western is across the street. I’ll be going there next time.

Everything was on point. The only draw back was. NO COMPLIMENTARY BREAKFAST. Especially for price on a room there for one night. I am a Hilton holder . There one receives complimentary breakfast. I was there for a sleepover due to my daughter's graduation at one of the near by University..The staff congratulated us and we did received a gift from them for graduation..Thanks

Traveling from out of town, and to know our room was a minute away from the event, was perfect. Nothing, everything was very good.

Broken drain in the shower. The tv wouldn’t connect to the internet

Easy parking, accessible rooms and coffee in lobby