Springhill Suites By Marriott Denver Westminster

The front desk wasnt helpful at all. The iron leaked. Asked for new set of towels that was never delivered. Bed was uncomfortable and could feel the springs. Was told turn down service was every 3 days.

Felt as though the daily parking fee was not appropriate as it was outdoor Gen parking shared with two other hotels.

This place is very clean, well maintained...The staff was also friendly and kind.

Perfect location

We checked in late Thursday night and had a room right by the elevator, it was so noisy we didn’t sleep at all. Had to change rooms the next day. Also, we had a family emergency and had to leave our 5 night stay one day early but they would not give us a refund. Really do not recommend this hotel.

Clean room, great breakfast, helpful and friendly staff, no noise from other guests or from outside. The hotel building is right next to a walking pathway with trees, shade, picnic tables, grass and trees. The other side of the hotel building is next to an outdoor basketball court. Well worth the money, I would stay here again. Disliked paying for parking.

Muy buenos y tranquilo

Clean room helpful staff

Very clean room. The staff could have been a little more helpful with a dryer that was broke in the onsite laundry room.

Perfect location, friendly Staff, awesome rooms and the breakfast provided each morning was really good.

You can taste the air freshener they use, it is that STRONG through the property. None of the ice machines work and you have to pay for parking even though this area is wide open with available parking. I wouldn’t stay here again.

When we initially checked in the older lady with short hair at the front seemed completely clueless, the hotel itself was clean but we never got our room cleaned/serviced throughout our whole stay. I went down to the lobby to ask for information about how to request more shampoo/conditioner or towels or even service to the room and the nice gentleman there was super helpful with information and said to just call down to the lobby and things would get brought up to the room, then when I did the other ladies said we needed to come down to the lobby to grab extra things and ignored us requesting cleaning services to our room, our stay was good but they need to work on customer service and being on the same page within themselves.

Rooms are lovely. , had an issue with our shower was sorted immediately

Clean room, friendly/professional staff, and Breakfast was good. Laundry took 2 times to dry with normal size load. Had to pay to park.

This is our second time staying there and I like it because it’s clean. The staff is nice. The bed is comfy and it’s updated. It’s a good deal, will definitely stay again.

Horrible check in, extremely rude front desk agent. My family of six arrived at 4:30PM an hour and a half after check in! And we were told by this robot that all the rooms with queen beds were dirty and we would have to wait another 30 minutes to go to our room. Imagine being out all day with small children and all you want to do is get to your room and relax and then some employee who should be working for the DMV tells you yeah you're going to have to wait offers no explanation offers no alternative. Doesn't even apologize. The hotel is pretty run down dirty slow elevators no water pressure in the shower very tiny pool if there's more than five or six kids in there it's crowded and to top things off they charge $12.00 for parking.

On weekends, breakfast doesn’t start til 7am. I would have liked the normal breakfast time of 6am so I could have fed my kids better before a full day of sports.

Friendly staff and nice atmosphere.. would stay again ..

The staff was nice but the facility is dated and needed maintenance. Rusted shower drain, narrow shower, not enough towels provided for the number of people the room accommodated. I’m glad we were out and about most of the time and didn’t have to spend too much time in the room.

Everything was great. 😃