Red Roof Inn Cleveland - Westlake

Cheap stop for 1-2 nights. Bathroom requires some TLC.

Very disapppointed. Took one look at our room snd walked right back to the front office. Told them we were not staying the 2 nights we had booked. Wanted refund. Room was dirty and dead bugs on the floor. Bed sheet had dirt on it and air conditioner tubing was covered in plastic. Curtain rod was broke and drapes half hanging on it. Outdoor grass not mowed in the back or around the 2nd building. Also, garbage in parking lot in tbe same area. Wooden staircase to upper level was splintered, missing paint and uneven steps. Never again

Bathrooms are super small. Have to almost stand in the tub to shut the door. Toilet didn’t like flushing that much. A strip of drywall tape was hanging from the ceiling about a good 3-4 foot piece. Carpet was missing huge chunks and you can see where they tried to patch it and it still peeled off. Beds were too small for the frame so you had to step over the metal frame to get to the bed. Mini fridge didn’t shut so it had to be twisted in its cubby to stay shut. Hotel room phone was cut and not able to work. Safe also didn’t work. Ac filter was superrrrr dirty like it’s never been cleaned before. Beds and sheets were also really stained.

Weeds all over the property, uncut grass, weeds, all over flowerbeds, no Kleenex in the room no hand soap in the room no coffee cup available for the coffee maker.

Easy off/on I-90, with nice Bob Evans nearby where we ate breakfast. We accidentally left an item in the room and their work stopped immediately to assist us in getting it. Thank you!

Was rather run down and bad stairs to second floor room where we stayed. Very outdated, but clean, but had a musty smell.

Customer service was awesome. He is really nice and helpful

The room was clean. Had Air Conditioner problems but they replace the unit for us. Easy access to restaurants and interstate.

Rooms smelled like cat pee and were dirty/dingy. Tried to get a different room and had the same issue. Multiple people were asking for refunds and different rooms. It was the front desk person's first day, and she couldn't answer any questions, didn't know how to transfer rooms, and at one point just stopped talking. Horrible experience.

It was in a safe neighborhood and near a lot shopping. I am sorely disappointed.

Was clean, however, the shower head was broken and there was no refrigerator or microwave in the room. Overall the staff is friendly.

good staff,good for the price.

Pleasant

Clean room, easy parking

Location Bed uncomfortable room so so on clean, tiny bathroom

Simple room, but good for short stay and worthy the price. My only complaint is the smell in the room. Even booking a non-smoking room I could still feel the smoking smell. Other than that, it’s a nice and clean motel.

Great staff and good place

Parking beds Clean

Parking beds cleanliness and the gentleman at the front desk are respectful and understanding

It was great for a good night's sleep.