Sunset West Hotel, SureStay Collection by Best Western

Very clean and friendly staff. Parking space small but personally didn't have a problem parking.

Front checking staff very helpful and friendly, the security guards greet you as you come in and out of the premises and make you feel safe. Nothing

Passable

Exceptional

Noisy a/c

La piscina está climatizada, el desayuno estaba muy bueno, el parqueo es un poco estrecho pero pudimos estacionar todos los días, lo recomiendo si quieres estar en un lugar muy céntrico sin gastar de más, al cruzar la calle tiene excelentes restaurantes, quizás no es súper lujoso pero está muy limpio. Yo te lo recomendaría.

Great location great staff great area. Convenient to everything mostly everything is about a 20 to 30 minute drive but that should be because of traffic but not too bad very good scenery. Will stay here every time that I am in West Hollywood

Exceptional

Location and staff I like the property but I have a Suggestion make the bathroom sinks wider.

Very good

Very good

On the second day of our vacation we decided to go to Universal Studios, so we brought all of our belongings with us out of the hotel room. The cleaning staff noticed that our luggage was absent from the room so they assumed we weren’t coming back, so they decided to deactivate our key cards and gave us no warning. So after returning from a long hot day we couldn’t enter the room. So we had to carry all of our luggage back downstairs to the front office to try to get our room back. After all of that hassle we finally returned to the room and found all of our food was taken out of the fridge and placed on the stand, because it was left out all day we had to throw it all away because it wasn’t safe to consume! All they offered was a $50 dollar discount off of our stay. It was a terrible experience and we will not be returning!

It was perfect for our family of 5. We stayed in the room with 3 beds and had the breakfast. The staff were lovely, the breakfast was wonderful (waffles, bagels, bacon, eggs, yoghurt, toast, coffee and juice), there was security at the property and parking on site. We felt safe and the location was perfect walking distance to walk of fame, Mel’s drive in dinner and the Hollywood sign viewpoint at ovation. The only thing that let us down was the shower. For 3 nights we didn’t mind and I would still stay again, it’s just not the greatest after a big day exploring.

The staff was wonderful. We arrived early and our room was ready, they checked us right in. Like the security on property. Great location and great cleaning staff.

It was a great place to stay because of the location, the free parking and the full breakfast. The room was nice, with a mini fridge we used. Comfortable bed. Also, we didn’t use it but there is a grocery store across the street. Lovely pool we didn’t use as well. The shower curtain just barely kept the water from the bathroom floor, meaning some did leak out with every shower. Sometimes parking was complicated since lot was full and super tight to make turns, but we managed.

Superb

Exceptional

The staff was friendly, location is pretty good as you will be close to most of L.A. attractions. The bed was comfortable, breakfast was good, not much variety but good enough. It is a good place to stay for its location. The rooms were always cleaned by the staff but we often find small cockroach in the bedroom. As you will stay in Sunset Boulevard, you'll find some homeless in the streets and might be a little bit noisy because of the cars but it feels safe and you will be pretty close to the famous Guitar Center, a supermarket, restaurants and an In N Out burgers pretty close.

Disappointing

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