Holiday Inn Cincinnati N - West Chester by IHG
About Holiday Inn Cincinnati N - West Chester by IHG
Holiday Inn Cincinnati North West Chester by IHG has a fitness center, shared lounge, a restaurant and bar in West Chester. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk. The hotel features an indoor pool and an ATM. Breakfast is available, and includes buffet, continental and American options. The hotel has a sun terrace. For guests' convenience, Holiday Inn Cincinnati North West Chester by IHG has a business center. Kings Island is 11 miles from the accommodation, while Cincinnati Zoo and Botanical Garden is 15 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Elevator
Reviews
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Clean and convenient
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Fridge door wouldn’t close, pillow case had funk on it, old tissue in bathroom. Just “not great”
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Staff was amazing.
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The location was ideal close to everything.
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Great
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Na
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Exceptional
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Lobby area and some accessories seems a bit tired. Beds were comfortable and room was clean. Hallways needed vacuumed. Overall a good stay for the price!
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The bed was extremely hard unfortunately and the ceiling was in need of repairs in our room. There were multiple light bulbs out in the room and the air conditioning was not working properly.
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Staff was very efficient and friendly. Nicely decorated room and the mattress was so comfortable.
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Staff was helpful. Nice having food option at hotel
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Room was clean overall. The pool was dirty…had dirty pool towel everywhere and other trash around and no clean pool towels.
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The staff is very friendly
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The rooms were nice We ate dinner at the restaurant. It was awful. See why it's always empty. Wish they served a free breakfast cause there's only 2 restaurants in area that serve breakfast.
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Day 2 our key cards didn't work so back and forth to the desk again. Day 3 we asked for maid service but didn't get it. We were brought towels and the top one had a large black hair. We paid $15 per day for breakfast that was the same each day with very limited choices served buffet style. It appears there were restaurant staffing issues, but for what was offered, patrons should not have been charged. Left contact info for manager noting concerns but never got a call.
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Bathroom sink was clogged up bad
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It was great. The only problem we had was our key card did not work on the entrance to the pool. Otherwise everything else was spot on!
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The room was clean n very good size.
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Clean room. Easy check out.
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Best customer service and skilled customer service
