Fairfield Inn Tuscaloosa by Marriott

Very good

When we arrived, we found the font lobby and dinning areas under construction. It was a horrible mess. We asked why we were not told about the construction before we made reservations and the employee told us they have tried to get it listed many times and have not received any help. We would not have stayed there had we known ahead of time!! Very disappointed in the hotel and in Hotels.com

Cleanliness and location Renovations

Unfortunately the hotel is under major construction which it was just a quick overnight stay. The front desk was a mess and it took 30 minutes to get checked in, I was treated like it was my fault for using an app to reserve the room (she forgot her logins). There was no working ice machine, a few dead bugs in the bathroom, and the continental breakfast had fruit flies. I honestly would have left if not for exhaustion from driving and having pre-payed the room.

Hade a great stay! Would stay again if needed to.

This property was undergoing significant renovation /construction : the exterior wall of the lobby was removed and comprised of one table and a row of chairs against one side and the public hall and elevator floor had construction debris. There was no memtion on Expedia of any sub-standard condition at time of booking.

Clean room

Very poor

Nice people good breakfast comfortable rooms

The staff was amazing! The manager went above and beyond to help make our stay possible. She was incredible to work with! Will stay here again!

Clean and quiet. Would stay here again.

Very nice hotel. Clean, spacious rooms. Quiet atmosphere. Would stay here again.

Everything was great except a big ant issue in our first floor room.

I rate everything pos. We had an extremely long check in, someone entered the room when we were in the room. The drawers were falling off furniture. The bathtub was a nice gray color when it should be white. The rooms smelled musty as well. Breakfast was the only thing I felt was good.

The biscuits and gravy could be better. Buscuits tasted 3 days old and wet

The ft desk and food makers for breakfast was the best ever . Very friendly will come stay again

I found this property tobe subpar and just horrible. There was no remote for the television in the room. The one person at the desk was on the phone and very difficult for me to get his attention. The property is in need of renovation. He actually never came back after leaving to allegedly look for a remote. I had to call and ask him, and he simply said he couldn't find one very dismissively. Remained on the phone outside in the desk area. So I had no access to television. He did go through a junk drawer while I stood there and it was filled with various and Sundry remotes but that was the extent of his efforts

My room was ok except the top mattress seemed too large for the box spring mattress. It kept sliding. The microwave did not work.

The staf

Superb