Hilton Tucson East

Close to Saguaro NP, quiet, comfortable.

It was a great stay

The room was spacious and the location was good Reception staff was friendly and attentive. However, the housekeeping staff does need to be trained regarding cleaning expectations. In the four nights we stayed, our room was never vacuumed once. I even left a dirty tissue in the middle of the room to see of it would be picked up and it was not. Half the towels were removed (and not replaced), the other towels were left on the floor. Dirty glasses were never exchanged either. Bathroom was never swept. Twice, I had to go to reception to ask for towels(and to mention the lack of cleaning) Bathroom tub was also very dingy.

Check in was quick. Lobby and hotel was impressive and inviting. Room was clean and modern. Ordered food from the onsite restaurant and was delivered to our room quickly and tasted great.

Great location and affordable. The bathroom was not very clean when we arrived but there is a nice bar and restaurant. The breakfast buffet was your standard hotel breakfast but was a little pricey at $20/person.

Informative and friendly. Great service.

Yes

Ice machine only worked on one floor. Lobby & elevators had strong unpleasant smell. Limited dining options nearby. Rooms were nice.

Lower than 68 and still didn’t cool down the room to the desired temp. Other than that it was a nice spot for a weekend getaway and visit to Tucson.

Housekeeping not so good we never had clean towels or the trash emptied

The interior was beautiful the stairs and the elevator N/a

N/a

Good

Friendly staff, clean spacious room with awesome mountain view. Room didn’t have microwave but staff happily brought one for us to use. Plenty of parking and close to the way to mount lemmon.

No microwave in room.

The beds were comfortable. No microwave in room.

The bed was comfortable. They gave us keys to a room that wasn’t cleaned. The next night we were met by police when stepping off the elevator because there was some sort of issue. Room didn’t have a microwave. Was not told I had to pay for parking until I checked out. Front desk staff was not very knowledgeable about Tucson and struggled to answer questions about where to go for certain things. Ice machines were filthy.

Breakfast

Convenient location, staff was helpful, clean comfortable rooms

Customer service . We had to leave