SpringHill Suites by Marriott Cleveland/Solon

Room was very clean, staff were a delight, breakfast tasted alright but it seems they were short staffed those days. Haven’t tried the hot tub or swimming pool, but they looked great. Probably would have used them if I stayed for a longer period of time.

Exceptional

I loved that the free breakfast was hot, usually when a hotel says breakfast is free, they throw you a box of cereal and some milk, but we had French toast and smoked sausages. It was a great value and helped to save some money on eating out while visiting. They were also really accommodating, I was able to bring our dog for a very small fee after I booked the room and they helped us feel welcome.

Good locations and service

The hotel was clean and well maintained. The staff was extremely kind and helpful. Breakfast was awesome with lots of options and plenty of time allotted to get up and eat.

Exceptional

Very friendly staff, nice rooms! The pool area wasn't monitored enough, a lot of rambunctious kids and adults weren't watching them

Pleasant stay all the way around. Reasonable rate and clean comfortable room. Thanks!

Overall good place but understaffed.

Nice clean room, friendly staff, and decent breakfast.

The room was clean Breakfast was 7-10 and we got down there a little before 8. The food was cold and not the best. We decided to go to McDonalds for breakfast the next day.

Breakfast was fine, convenient. Suite layout of the room will forever on be my choice. Stayed at one other Springhill suites just 3 weeks ago, and the experience there prompted my choice of this booking . The downtown Durham NC Springhill Suites perhaps is a newer SH S, but the layout was much superior, even with all the same, fridge/sink are, couch, desk, bed, etc the Solon location has a wall separating couch/desk for the bed area, where the open layout in Durham was more pleasant, just the right amount of separation. In Solon a tub shower shared the bathroom with the toilet, sink outside, while Durham had a long complete bath suite, with walk-in shower then sink then toilet, so much better. Perhaps the whole Solon room was less deep, same width. Still will continue to choose SH S when readonable.

Clean room and amazing staff

The hotel was good. The room was nice and clean the area around hotel was nice. The only complaint on this hotel would be that the room service was knocking at door multiple times in morning when do not disturb sign was on the door handle. Check out is 12 pm and they are knocking around 9 am was a bit annoying and lady seemed to have attitude that she could not clean room right there and then.

2) The A/C would not turn off. It got down to 58° and family got terrible sleep because they couldn't get warm.

Clean room. Was not busy so plenty of parking

Superb

Rooms were clean, breakfast was well prepares and I would recommend.

Clean room, friendly staff Noisy late at night. Freezer in fridge was frosted up.

Room was quiet, food was pretty good. Staff was friendly. Kids at pool were extremely loud very nice but yelling jumping in pool splashing toodlers, no pool towels readily available, hair and paper floating in pool, website stated heated pool it was extremely cold, pulled out our trundle in our room at bedtime there where pretzels all over it, not enough towels for 4 people, no replacement trash bags in trash cans, no conditioner in the shower, and only one side of toaster worked at breakfast during busy Holiday weekend.