InTown Suites Extended Stay Select Atlanta GA - Smyrna

I didn't stay there

The shower drain was so slow, by the end of your shower, you were ip your shins with standing water

The worst hotel that I ever stayed in I rate them as a zero terrible staff and nothing is good about this location. I am sorry.

They are in the hospitality industry and dont even provide toilet paper. You have to go buy your own toilet paper. The rooms have a lingering stench of cigarette smoke. And they advertise they have a Full kitchen and dont even have ovens in the room. And for it to be a full kitchen, you still have to buy all your own utensils and kitchen supplies. Its not a hotel it is a motel. Even motels provide toilet paper. Over all 2/5 stars

Room was in okay condition, floor was broken and the counter was not cleaned properly prior to my stay.

Upon checking in, the front desk agent was curt and borderline rude. Unfriendly, unprofessional and unhelpful. Our refrigerator and microwave were dirty upon arrival! No housekeeping services. One set of towels per person, they only wash your sheets once a week they don’t wash towels, there are no pots or pans, silverware, toilet paper or any other amenities. We were there about six weeks and a housekeeper never even stopped by! The pictures online are up to date minus what you see. You get terrible beds with linen, two terribly flat pillows and that’s it. I had to buy towels, cleaning supplies, including a mop and broom, pillows, pots and pans, plates and silverware for an extended stay. We are moving waiting on our place and all of our stuff is in storage. This was not helpful for an extended stay experience. There is no place for children to be, the property attendant is not very personable and then found out the front desk attendant at check-in was the manager! You get what you pay for 4 walls and beds but this is not a good option for your extended stay needs.

The receptionist was very helpful. I didn’t get the email code to join their Wi-Fi but she suggested checking my spam folder and there it was. So thanks to her I saved a fortune not having to use my data. She definitely deserves a pay rise

The Tub in the bathroom is not clean at all

There r plenty of places for fast food. There was internet n TV. Location close to East/West connecter to get around easily. bath n kitchenette NEED UPDATING. I did get a visit from a few roaches. No toilet paper!! Thank goodness I had tissues. Bed was very hard for my back.

The hotel check in stops at 7 pm although the hotel does not fully indicate that there is no lobby or staff at the hotel after 6:30 per the homeless men hanging around. Attempted to call and rectify was met with a rude receptionist that was clearly working from home. I will never book this hotel or recommend to anyone my whole 10 day reservation was cancelled. And I was charged before my check in date just disgusting

Their professionalism and overall hospitality, attitude very pleasant!💎👸☝💚🌹

It was the worst experience I ever had. I will never ever go there again terrible staff terrible management.

No pleasent. Service is minimal and typically unpleasant no matter the condition or circumstances there will be no refund for your deposits. They also do not take gift cards from sights they allow you to book on. Shower, water pressure and drainage are very low quality. Elevator is a death trap when it does kind of work.

The property tries to use your card once you are not staying with them .

WOULD STAY AGAIN IF NEEDED FOR EXTENDED STAY.

The front desk help was not avaibe when needws. I coupd not get any clean towles. They never cleanws my room in 5 days i styed

Check in time ends at 7:00 pm. So I went to check in when I arrived and I couldn’t stay because it was after 7:00. I had no room. We had to sleep in our car!

The experience is not like the picture. I was there two weeks. Killed 5 - 8 roaches/day the first week. Got bait after a few days and it kicked in after a week. People wait a long time to empty the dryers. A woman cussed me out for moving her clothes to a table after I waited 7 min. I asked for a policy posted on the laundry room wall and the mgnt said it was in the receipt. I said it has to be in the room to settle arguments.

Roaches nothing was updated or clean interruption in morning while sleep maintenance cleaning ACs ugh a waste 😟

Thank you for the place to stay it was great . I will return again