Club Wyndham Great Smokies Lodge
About Club Wyndham Great Smokies Lodge
Located within 6 miles of expansive Douglas Lake, this Tennessee lodge features an indoor water park, seasonal outdoor water park, and fitness center. Guests will also be 10 miles from historic Pigeon Forge city center. All apartments feature a fully-equipped kitchen, balcony, and washer with tumble dryer. Club Wyndham Great Smokies Lodge apartments include a seating area and dining area as well. This Sevierville Club Wyndham Great Smokies Lodge offers guests free property-wide Wi-Fi and a convenient on-site deli. Miniature golf and an indoor park are offered for an additional fee. Sevierville Golf Club is 5 minutes’ walk from the property. Guests will be 12 miles from Central Gatlingburg and 15 miles from the wildlife and hiking trails of Great Smoky Mountains National Park.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Love the room. Very spacious and clean. Perfect for a family. I did not like how all the Waterpark facilities were under construction. There were only a few slides and the lazy river open. Also didnt care for staff not knowing how to answer simple questions. There is a sign that says you need a wristband to ride the shuttle right outside of the hotel. When I inquired about it hotel staff stated he knew nothing about the signage and proceeded to tell me that maybe it was posted by an event going on at the convention center. It frustrated me so bad that I just walked away.
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I did not like how all the Waterpark facilities were under construction. There were only a few slides and the lazy river open. Also didnt care for staff not knowing how to answer simple questions. There is a sign that says you need a wristband to ride the shuttle right outside of the hotel. When I inquired about it hotel staff stated he knew nothing about the signage and proceeded to tell me that maybe it was posted by an event going on at the convention center. It frustrated me so bad that I just walked away.
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I found a dead mouse on a sticky in my room. My brother stayed a door down, which had bed bugs in his room. The waterparks wasn't completely operational. I spent over $1000, to be placed in the bottom floor. If I had known, I would've booked governor's crossing or country Cascades. I messaged the property 3 times prior with no response.
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I found a dead mouse on a sticky in my room. My brother stayed a door down, which had bed bugs in his room. The waterparks wasn't completely operational. I spent over $1000, to be placed in the bottom floor. If I had known, I would've booked governor's crossing or country Cascades. I messaged the property 3 times prior with no response.
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Bed could be more comfortable for the amount of money it cost
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Exceptional
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The Waterpark, location to convention center, shuttle, the room.
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Enjoyed the indoor water park. Charged a $250 deposit. Bear in mind nothing can be charged to your room so this amount is more than I have paid at a property for a deposit. Did not receive an invoice at checkout and have to wait to get the deposit back.
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The disrespectful laundry loading and unloading by my room6115. Whoever delivers and picks up laundry or trash is loud and you hear ever movement in the room next door to this room. Don’t expect to sleep in.
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Fun for the kids. The disrespectful laundry loading and unloading by my room6115. Whoever delivers and picks up laundry or trash is loud and you hear ever movement in the room next door to this room. Don’t expect to sleep in.
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Exceptional
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Love the watermark and guest services are always nice and friendly. we were given a handicap room, everything was lowered to the floor. I did not like this. When calling to ask if it could be changed they said the reservation was booked that way and we could not move rooms. The water always gets cold after filling the jacuzzi half way had to wait 30 minutes in between to get it filled up with hot water.
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Water park Kids running in the halls late at night
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Horrible business management. I booked a 2 night stay at Wyndham Great smokies lodge to celebrate our son’s 3rd birthday. He was so excited to stay here and use the water park. We booked well in advance and paid in advance. We drove several hours to get to this hotel. While we were in route and less than an hour from the hotel to check in, Wyndham calls and states they have overbooked the hotel and cancelling my reservation. They offered to put my in a different hotel which is obviously less nice and does not have a water park. Horrible business practice. I showed up to the hotel regardless and they advised they overbooked the hotel all the while letting other guest check in beside me. I was just “selected” to have my booking cancelled.
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Clean Cold walk to the water park!
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Clean room, friendly staff. Loved the indoor water park
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Waterpark and arcade for all of the family. Convenience for shopping and forgrocery stores The beds were not comfortable in both rooms, plus we had a 4 bedroom and beds were not comfortable there either. That is the only complaint we have.
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The staff were very nice. The amenities meet expectations though i would have preferred a little more spot cleaning on the surface areas.
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Room and Amenities
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Yed
