Holiday Inn Santa Ana-Orange Co. Arpt by IHG

The room was clean. There was parking, great stay.

Nice bed and shower. Good temperature hot tub. Didn’t got a change to use the swimming pool but prob. still cold in the morning even though it said heated. Clean room but a bit noisy cause our room is near the freeway.

Quick and easy check in and check out. Staff was very kind and efficient. Our room had some scuffs here and there on the walls/furniture but that doesn’t matter to me since it had obviously been cleaned thoroughly. The elevator was a tiny bit sketchy though. It would make a loud squeaking sound and the door would shift around as it was going up or down, but there are stairs if that makes you nervous!

Our plan was to stay here 1 night then move closer to lake tahoe as that was our primary attraction but the place was so good we decided to extend for additional nights and the duration of our trip. Breakfast was very good and the kitchen inside the room was a plus.

Convenient, clean, quiet - great for sports tournament weekend. Would stay again.

My first time visiting Disneyland and the Hotel check in process was easy and the front desk was so very kind and also professional.

Starting with excellent customer service rooms super clean and very nice stay

The whole property felt pretty dirty. The carpets were stained and dingy. The walls and doors were smudged. The furniture was smudged and stained. I was disappointed with the lack of cleanliness.

Excellent Option. We loved!!!!!

Very clean, nice property, comfortable beds

Easy check in, and cheaper parking than many hotels in the area. It worked perfectly for what we needed.

I had a good stay. Food was delicious, bed was comfortable, and staff were attentive & helpful.

Excellent service highly recommended

Everything was clean and staff were helpful and friendly. I will definitely be staying again, thank you :)

Clean, friendly staff nice hotel

It was a great hotel to stay at prior to leaving from SNA. Clean rooms and friendly service. Restaurant on premises was supposed to be open and was not, so we had to Uber dinner. That was a bit of a bummer and why I took 1 star off for amenities. Other than that, it was a comfortable stay.

Staff was friendly and room was very clean

On Expedia, it shows that parking is included in the fee. I found out a week later they charged me $40 USD for parking and never mentioned that this charge would take place. The reason we booked with them in the first place on Expedia was because of the free parking. If you're booking, just know that they charge for parking.

Staff members were very polite and helpful. Overall the property is well maintained and very clean. I totally recommend!

Terrible customer service. I had a problem on a tax refund that should have been applied to my stay. I mentioned this to the staff when I checked in. After talking to the manager he said he would review this and reply via email. I have followed up and 10 days after, I am still waiting for a response.