Sonesta ES Suites San Jose Airport

Bien

Not the best rooms. Slightly dated and shower doors not working good

Todo muy bien . hotel bueno

Don’t plan on getting the room any cooler than 69° (as directed at check-in or the unit will freeze up). Lastly, I’d hoped to check-out & grab a cup of coffee in the lobby (non-existent at 5:30 am) then share my experience with the clerk upon leaving the property, but alas, only a propped-up sign on the front desk offered any semblance of a sounding board. For longer stays, you can definitely make this property work… after all, a street sweeper going by before 0500 am is something anyone can get used to with enough time and conditioning, right?! It’s worth the few extra bills to head a bit further south to all that downtown San Jose has to offer.

Toilet in one of the master baths was really noisy, may need a new gasket. But otherwise no complaints, would definitely stay again.

location, room layout

The only thing remotely decent about this hotel is the free Breakfast. Everything else was terrible. There was trash on the floor, dripping toilet, water pooling on the floor by the shower, the curtains don’t shut completely, rats in the bushes, and there wasn’t even a telephone to call the front desk. Later, they put in the telephone, but it didn’t work. One guest told us at breakfast that a rat felt from the ceiling from the sitting area in her room. Horrible experience! Will not stay there ever again! Wish we could have our money back.

Exceptional

Overall pleased with comfort and cleanliness of the interior of our suite. However, there seemed to be a plumbing issue with pipes under our bedroom as there was a wet patch of carpet that wouldn’t go away we had to lay towels over it so as not to get slippery wet feet on the tile. Only there overnight, so it was r a big deal.. but had we stayed longer it would be an issue. The exterior of the property is in need of landscaping maintenance. Some trash and weeds and lots of dry grass. The breakfast was out of most food by 8:30 when we came in to eat. So disappointed that the 7-9 window to eat, wasn’t really true. It’s first come first served, and too bad if there’s no more food.

We stayed here after a FIFA World Cup game and the suite was clean, quiet and well laid-out for two couples/small families to share. It was a 15 minute walk to the Karina blue VTA station which was convenient to get to Levi’s Stadium, and a 6 minute Uber to SJC. Would recommend!

Exceptional

Exceptional

Yuo

Exceptional

Clean and convenient for a place to sleep. However, we were awakened at 9am to the loudest fire alarm I’ve heard in my life. We ran out thinking there was a fire! A employee came and opened our door wide open and walked away. Turns out they were testing the alarm system and the alarm went off for another 15 minutes. No warning, no heads up, just a rude wake up call.

I always come to town from Nevada due to all my family being here in the Bay Area! This hotel has literally been the best one I have stayed at. Next month will be my 5th stay!

Exceptional

Room was great - spacious and clean! The pool wasn’t open for the second year in a row we’ve stayed there so that was a bit of a bummer for the kids. Breakfast is adequate, enough to get you out and on your way!

A decent place to stay if traveling solo. The room was clean and comfortable. The grounds were so-so. The pool was closed for 'renovations." The area was kind of sketchy; I didn't feel really comfortable after dark outside. Breakfast was VERY basic with no extras of any kind, and frankly, fell well short of what is offered in the Hiltons and Marriotts that give free breakfast with rooms.

Exceptional