DoubleTree by Hilton Hotel San Diego - Mission Valley

Property was nice, great location but our room was gross. It smelled so musty. The hallway leading to our room was super dirty. The carpet was dirty. Wall vents were full of dust and spider webs in corners. The caps on the sides of the toilet were covered in urine .. explains why it smelled like urine so much. Not sure if other floors are the same .. but we stayed on the 5th floor.

room had rotten eggs in the fridge ,Gross hairy soap in the shower , Lights in the bathroom barely worked and a whole 3 foot panel in the room fell off and exposed a bunch of internal stuff in the wall…

Pop corn ceiling coming off room 433. Mildew smell. Kind of disappointing for a brand hotel…but great location an ok for price in the area. Pool, pool cabanas, and bar were great. Front desk staff courteous and helpful.

Hilton properties are always a pleasant stay.

Parking is very expensive should be free for the customer

Great hotel, stayed two nights. Hotel was comfortable and clean. Ate at the restaurant for breakfast and food was good. Would recommend

Completely overpriced. I stayed at a Hampton Inn the previous night and the Hampton Inn was nicer. At the Doubletree, the carpet was stained. The AC in the unit would only cool it to around 76°. The water in the lobby was pungent. For this price, they didn’t even give you free coffee in the lobby or a free breakfast. Parking was extra unlike the Hampton Inn. This was overpriced and they did not give you an experience that you paid for.

It would be so much better if there were refrigerators and microwaves in the rooms. The plug in my bathtub did not work, the carpet had a huge stain right in front of the door, and the room always smelled musty and felt damp. The pool and pool area are nice, tho there weren’t any towels outside. I stayed here for the ease of using the trolley, but would pick a different hotel next time.

Clean higher floor but facing the 163 hwy. It was noisy.

My only complaint was that the wood furniture in the room needed dusting. Don’t know how this is overlooked.

We paid over 1400 dollars for two nights were placed on the top floor where all night throughout our stay there was a lot banging noise so loud that my family and I were not able to sleep. Spoke to staff multiple times regarding this and they only gave us a comp for one night parking for 40 dollars. Very displeased and dissatisfied. If you want to waste money on a hotel for no sleep this is definitely your place.

Was told the room would be ready by 11 so i drove from out state to be there early and take my son to see whales. Room wasnt ready until 4 my son had no where to take a real nap and we were basically homeless for the full day.

Amazing experience had a little trouble checking in due the system being down but other than that everyone was extremely helpful and great food and drinks

Good

The room that I stayed in was very dirty, stains all over and you could tell it was not maintained or cleaned regularly.

Good

Exceptional

The front desk staff Carolyn give us an excellent service

There was a musty smell

Clean room, the staff 10/10.