SpringHill Suites San Antonio Downtown/Riverwalk Area

Staff was wonderful, but don't speak much English. Breakfast was ok, rooms were very clean overall everything was great.

The staff doesnt answer the phones, so good luck getting any extra pillows or towels. We called twice and spoke to the front desk 3 times since we had a total of 4 people and only 3 towels. Breakfast was okay. Typical powdered eggs, but the "omelet" version was weird and stuffed with artificial cheese. Hallways are hot so hurry and escape to your room. There's also very limited parking, so they encourage you to park across the street in another lot.

Good

A word of advice, limited parking lot and you have to pay to park...and the overflow parking across the street is a dangerous trek because the traffic comes around blind turns and often fast! Had a scare with our kids crossing 🚸 😟 Other than that...it's a bargain...hence we stayed 3 different nights in one week.

It was clean. Only issues was paper holder in bathroom was coming off the wall and one tv in one of the sleeping areas was not working. Location was good about 20 minutes from airport and Lackland.

Location is great! We were able to walk to the Riverwalk easily with kids. Downside was 1) There was a funky/questionable smell in our room but turns out the trash was not taken out before we arrived; 2) the a/c unit was leaking so bad, the carpet was all wet when I woke the next morning; and 3) the mini fridge was not working well. Stayed only one night and didn't tell the staff because I woke up late.

El hotel es cierto que está bastante bien ubicado, pero se ve que ha tenido mejores épocas, el desayuno es de una pobreza tal que da ganas de irse a desayunar a otro lado Y la foto del bar es falsa, está cerrado desde antes de la pandemia

No coffee 830am Breakfast soggy. If that improves then would be 4Stars

It was close to the river walk and the staff was nice. It was muggy, moldy, expensive, had ants and mosquitoes. Amenities didn’t work such as the microwave. There were no towels by the pool.

Very good

The location was very convenient for what we had planned to do on our short visit. This was a comfortable location room and loved it was big enough for all of us to enjoy ourselves. I would recommend this place for people to stay when visiting San Antonio.

Very attentive and welcoming staff. Breakfast low quality. Entire hotel is quite dated and really needs a refresh. AC super loud and bathroom fan sounded like a tractor.

Exceptional

It was clean and quiet. It was a good size room. Nice linens on the bed. The young lady at the front desk was very nice. The refrigerator in the room didn't work due to a build up of ice in the back of the unit. Also you couldn't seem to adjust the temperature in the room. I told the front desk but no one came to fix it.

Nice place. Staff was friendly. Breakfast was decent - eggs, sausages, etc. Be advised that parking is across the street and costs $35. Close to Riverwalk.

Still Proximity to Riverwalk& Alamo yet not being in the prime of the hustle & bustle of that . Room size The layout of elevator and lobby bit confusing. Front desk staff every time is “wait “ when eve I have a query.

Exceptional

Exceptional

The mattress had pee stains, the sink clogged up and nearly overflowed. Was reported to management and they did not change our rooms nor come in and fix the issue. The room had a horrible smell and my kids started breaking out with hives… hotel needs to be shutdown and have the city inspectors check them out. Breakfast was soggy. The oatmeal was more like water. They ran out of milk both days and said to use the half and half for cereal!

Definitely don’t recommend