Hyatt Place San Antonio - Riverwalk

Hotel stay was good for the price, room was spacious just not a big fan of the sink being in front of the beds especially having littles trying to not wake them up at night. Breakfast was not great at all needs more of a variety. Overall would stay again if it was at a discounted price I found it.

Great service

Property was well cared for.

Breakfast was good. Rooms were spacious for a family of 5. Restroom was small but it was not too bad. Parking was not included but it was somewhat understandable since the hotel is near downtown.

Excellent

Elevator got stuck while we were inside. Front desk was rude and she had a bad attitude towards customers.

Clean room and clean lobby

Holiday weekend so it was very busy. All the staff was very friendly and caring. Just 2 less than positive comments. I did not get breakfast because lines were too long also, Saturday morning a garbage truck was parked outside making a lot of noise for 20 minutes and then picked up the dumpster. That upset my wife because he could have been idle or quiet while waiting to pick up the dumpster. Other than that, it was a great experience. One more thing— this was the first time I ever paid for parking in the hotel that I paid to stay at.

Everything was wonderful

Friendly staff, clean big rooms, maybe bigger bathroom closed door area. Great value

Wonderful location from River Walk. Our room and breakfast were terrific. Staff is friendly and helpful. Everything went very smoothly.

The hotel was a 15 minute or 20 minute walk, depending on your age to get to the restaurants and main area on the Riverwalk. Which can be too far for some people, especially when it’s hot. And you can’t drive downtown because there’s no parking so you almost have to walk or take an Uber. Otherwise, we loved it.

Super clean, enjoyed our stay. River walk accessible from the hotel.

Excellent service, the staff was very friendly and professional. The room was very clean and organized. 100% recommended.

Hotel staff was friendly and helpful. Great location!

We had a wonderful stay at this hotel. Location was perfect, you walk out the backdoor and you're straight on to the River walk. Riverwalk was beautiful with lots of restaurants and bars, its also immaculate. We walked back late at night and felt totally safe. Rooms were also immaculate and very large with all the amenities you need. I would agree with others re the toilet being small, but we didn't experience water on the floor from the shower. Breakfast was lovely and we managed to get a seat easily each day. The Breakfast offering changed daily and we were lucky enough to get the little silver dollar pancakes! Now to the staff absolutely brilliant, very friendly and extremely helpful. Car park was easy to with parking straight outside the building. On check out we were able to leave our car there until 3pm, which meant we could visit the Alamo and have a lovely lunch and last walk along the Riverwalk before we left. This would be our hotel of choice if staying in San Antonio again.

Nice and

bathroom design

Clean, comfortable, price and location bathroom design

Exceptional