SpringHill Suites by Marriott San Antonio SeaWorld Lackland

Good breakfast! Good price, family stayed there on a trip to sea world. Room had a musty smell, but overall was a good experience! Would stay again.

Urine on toilet, sink, floor Bed bugs

I was unaware of the $10 parking fee; however, I did see a security guard driving or walking around the front and rear parking areas of the hotel. Due to my stay being on a Holiday weekend, there were quite a few people for breakfast so the eggs were finishing quick and there was a long line for waffles. I did like the noon checkout; however, I had to use the stairs as the elevators were being inspected. The front desk personnel I dealt with were courteous and helpful.

Our stay was fabulous! The front desk ladies were courteous and friendly. Easy check in and check out. The morning breakfast was continental style and offered a variety of options. Our room was one of the family suites and it very comfortable. Our family liked that it had the tub/shower with sink and the toilet with sink in separate rooms. We would stay again.

The only down side was room smelled .the restroom doors wouldn't close accurately. Plus the daily 10 dollar parking .

Exceptional

I liked that the property was close to Sea World and lost of dining options around the property. Property was not very clean. Room was very outdated from the pictures they provided. Our room had a musty smell and mirrors were missing from bathroom and our doors to the bathroom were broken and had to close. Staff were also not very helpful. One evening we got home late and my kids were all sleeping, I called down to have some towels sent up to my room and they never came. I didn’t want to leave my kids alone in the room and I let them even know that. Then one morning at breakfast all the coffee was completely out. I asked if it was going to be refilled and they said not for another hour. Breakfast was over in an hour. I would not be staying here again.

Very busy breakfast, thanks to the ladies staffing the breakfast area, kind and friendly even though they were swamped!

Exceptional

Clean

You can tell there's no maintenance up keep...my bathroom door didn't lock.... bathroom ceiling dirty...rusty trim around shower....sink didn't drain...bed was squeaky

Superb

Loved our stay! Breakfast was great and room was spacious!

Clean room

Passable

No jacuzzi

Friendly staff and clean facilities No jacuzzi

Bathroom tub and toilet weren’t clean at cleaning service.

Good

Exceptional