Homewood Suites by Hilton San Antonio Airport

We liked the close parking even though there was a $5.00 additional charge. The room was really comfortable and large. Had a nice size kitchen even though we did not use it. There were some wear on the carpet and pullout couch but I reported so we wouldn't get charged for any damage. The lady at the desk said they were up for new carpet and upgrade. Otherwise, nice property and close to airport.

The hotel was outdated, which is not a problem on itself, but some furniture was dirty and worn. Breakfast was good.

My stay at Homewood Suites was outstanding. The staff at the front desk, housekeeping, engineering, kitchen staff, and van shuttle drivers were all professional and personable. The general manager ensured every request big or small was taken care of in an expedious manner. I will return and stay without a doubt. I encourage anyone to stay at this property.

The staff was nice and helpful, the food was decent. The room was spacious and clean. The only complaint was the elevators, one was broken at some point and when it wasnt it was sketchy. Should get them maintenence. Other than that it was great, would definitely go back.

Exceptional

The room was not as clean as i wished and the furniture start to show wear and tear.

Very good

Good value for the money. But there was no internet that day, so no TV and spotty cell service.

Room is large, kitchenette was great for stay! Breakfast was perfect.

Clean room friendly staff and also everything was OK

Our AC didn't work. We stayed 4 nights, we were told it would get fixed or moved and we didn't. We didn't have towels for 2 days. I had to wait until the next day. The breakfast was okay. However, the eggs had oregano in them or parsley. So the kids couldn't eat it.\n Are refrigerated, didn't work? 2\n Watch TV we had to wait until the TV decided it would turn on\n The shadow guy was sent up as a maintenance and his words exactly where I have no idea about these TV's or that AC.

Staff Ann and jennifer did their best to accommodate for what issues we had\n Very hard workers, very polite. The rest of the staff was either annoyed or troubled with anything. Any customer had to go up to front desk.. Our AC didn't work. We stayed 4 nights, we were told it would get fixed or moved and we didn't. We didn't have towels for 2 days. I had to wait until the next day. The breakfast was okay. However, the eggs had oregano in them or parsley. So the kids couldn't eat it.\n Are refrigerated, didn't work? 2\n Watch TV we had to wait until the TV decided it would turn on\n The shadow guy was sent up as a maintenance and his words exactly where I have no idea about these TV's or that AC.

Exceptional

Good experience overall. Room was clean and enough spacious. Minor concerns would TV not working properly. The breakfast was decent and it had plenty options.

The was a great stay clean spacious and really affordable. I would recommend their hotel

Easy access

Exceptional

The rooms were very clean, staff was very friendly. Highly recommend this hotel to anyone traveling to San Antonio. The pricing was very competitive compared to other hotels in the area.

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Nice room, Staff in the breakfast area super rude, Breakfast delicious, Enough parking spaces.