Hampton Inn & Suites San Antonio Brooks City Base

Great staff! Good location. We always love staying at Hampton inns. Across the board whever we go they are always clean, consistent, comfortable and the staff is always so nice

Exceptional

Excellent fantastic

No accepting cash only need to pay with card

Very comfortable No accepting cash only need to pay with card

We had to check in very late. Night audit stayed at desk till we arrived. Very nice and helpful. The room was wonderful and Breakfast was hot! Kitchen staff very helpful and pleasant to speak with. Overall a Great Experience!!

Got in late and was so tired just wanted a shower and go to bed. It was 62 degrees in the room and it was so cold. The toilet was running all night making this high pitched squealing sound. Kept me up most of the evening but was too tired to mention it and find another room. Just here for one night. Wanted to show the video of the toilet and the noise to front desk as I was leaving this morning but there was nobody in sight. This hotel was conveniently located near the venue I was doing an event in so this is why I chose it.

Great place to stay, comfortable and pretty close to everything in the south side and downtown.

Food was cold

The only thing I didn’t like was that pool was out of service

Customer service was great! Over all a very good experience The only thing I didn’t like was that pool was out of service

Clean room good customer service air conditioner worked well just the fact that one elevator was not working

Breakfast

Exceptional

Awesome!

Everyone and everything was awesome !

The tile shower in my room was in poor repair. Cracked tile that had a very large caulk joint to keep it from leaking. Poor caulking around the base of shower. The looks of the shower made you not enjoy it. Loose tiles in the floor when you walked. Carpet in the room wasn’t vacuumed very well.

Everyone was very kind and friendly. The room was clean and the bed are comfy. Breakfast was great! There was something different each day to choose from, while keeping the usual foods avaliable. The location is perfect for those traveling with stores and restaurants right around the corner.

Over 20 vehicles broken into!! Hotel “security” refused to talk to the cops. The area is dangerous. The front desk said the hotel helps the cops but that was not the case and the hotel manager wouldn’t answer the phone. Absolutely don’t stay here or anywhere around.

The room was nice, but the breakfast was horrible. We had to go eat elsewhere. We were expecting a good breakfast…this was our first stay there & will be the last.