Fairfield Inn & Suites San Antonio Brooks City Base

Updated decor and very clean hotel with a great smell as you walk in. LOVED staying here and would happily stay again. Did not have a chance to partake in breakfast but they were getting ready to open in 15 minutes early.

WE WERE REQUIRED TO PAY A $20 FEE PER NIGHT AND WERE INFORMED THAT TRAVELOCITY WOULD BE CREDITING MY CREDIT CARD. WHEN CAN I EXPECT MY REFUND? PLEASE RESPOND. THANK YOU NORMA

Rooms are very noisy from road noise. Disappointed that they offer room freshen service alternate days unless you ask. Even after asking and being told they would freshen my room, they still did not. Breakfast was good though

Hotel was close to the highway, Restaurants and shopping area. Parking was free and breakfast was great with a variety.

Affordable and Nice

We have stayed in this hotel many times and it never disappoints. Staff is always helpful and friendly. Although they can have a more variety for breakfast, it is exceptionally good and parking is never an issue.

Clean, quiet, and polite staff. Yellow hallways were a little weird but room was clean.

Everything was excellent one of the nicest hotels I’ve stayed in a long time.

Yes

I wasn't able to stay. My reservation never showed on their end. Waited about 20 min and left. The receptionist (Frida) said she will call back if there were any news. She didn't call. I ended up calling back to find out someone else had made a reservation, so "my room" wasn't available anymore. Eventhough, I had a confirmation through booking the hotel didn't have it.

Breakfast was great, staff was amazing and very accommodating.

Clean, excellent staff kind and friendly. Great location near restaurants. The pool was right outside my room window, loud along with balls bouncing off my window till 11pm

My husband and I have allergies and asthma. We were glad to see pets were not allowed, so we didn't suffer effects from staying there as we have many other hotels. Staff was great. Location worked well for us to visit family and plenty of retail and restaurants around.

Angelica exactly wonderful

Beds kinda hard

Great location within walking distance to a lot of places

Excellent service!! Thank you!!

awesome customer service, professional staff, very clean and definitely staying here again

Very kind staff (Frida, in particular). Location is great with shopping and dinning alternatives nearby. This is one of our go-to stays when traveling back home to Monterrey since it is closer to the MX boarder but still in the city.

Great for families and location is easy to go around town.