Embassy Suites by Hilton San Antonio Airport

Very clean and employees was very professional.

We were in town for an all weekend swim meet, which meant that we were only at the room for showering and sleeping. However, the shower in our room had 2 settings no matter where the handle was turned: room temp and scorching. As showering off chlorine was a big deal, this made our experience at the hotel pretty awful. Additionally, the breakfast was not available until 7:30 a.m. on the weekends, which made it useless since we had to be at the pool by 7 a.m. We were able to enjoy the breakfast on Friday since it was available at 6 a.m. and the breakfast was great. They kept the food really well stocked and fresh for everyone utilizing the buffet and the custom omelets were a nice plus.

The staff was very helpful and friendly. They have happy hour with snack and drinks in the evening. If you need a lot space or have a big family, the 2 bedroom suite with connector would be a great choice.

Breakfast was delicious! I love the fact that they have freshly made omelets to order, a variety of food choices available, and wonderful staff! In addition, the room was clean and inviting.

If it weren't for the parking fee, this would be a 5 star hotel. I enjoy staying here, the pool and the breakfast are great. The parking fee is really annoying. If management reads this, just include it in the booking fee.

Everything was great love embassy suites

There is a parking fee that was not advertised on web page. Especially I was charged every time I left hotel.

Exceptional

Best stay at any place so far my children and I loved it

Amazing experience overall! Great pool, food, and comfy, cozy room and bed!

Horrible experience! Dirty rooms!

The room I stayed in was hot!! Even though I lowered it all it let me the room was still at 75. It never cooled down.

Exceptional

Everything was great. Room was nice very spacious. Breakfast was great.

The first room we were assigned was covered with animal hair everywhere, making it obvious that it had not been properly cleaned. On top of that, there was no shampoo or conditioner available in the room. When we went to the front desk to report these issues, the staff did not apologize or show any concern, which was extremely disappointing. We were eventually moved to a different room, but unfortunately, it was not any better. The bathtub was covered in black grime and looked filthy. At that point, we completely lost confidence in the cleanliness standards of this hotel. The lack of cleanliness throughout our stay and the poor customer service made this a terrible experience. I honestly believe that some roadside motels are cleaner and better maintained than this hotel. We expected much better and would not recommend this property to anyone. Very disappointing stay.

Very good

Everything was excellent. Breakfast was great. The room was great as well. Enjoyed my stay

The staff was friendly and attentive.

Exceptional

Great city and hotel will stay again!!