DoubleTree by Hilton San Antonio Downtown

Overall the property was great. The pool looked a little one the dirty side ( water wasn't clear) however it was still nice. One of the stairway in parking garage had lots of trash and debris. The rooms were very clean. Staff was very nice and helpful. I will definitely be back.

Room was clean, staff were professional and helpful. Unfortunately we had to pay for parking.

Clean for the most part…..

The front desk isn’t friendly nor welcoming. The pool was closed the entire time, and snack bar was empty. They are not very informative, and find any little reason to up charge you. Parking is $30 a day, and breakfast is $20 a person. STAY ELSEWHERE. Also, you CANNOT walk to the riverwalk from here without crossing a literally freeway, and they don’t have a walkable sidewalk the growth of weeds and trash you can hardly see what your even walking on.

Great location to explore downtown

The shampoo, conditioner and body wash bottles in the shower were all empty

Get a different Hotel. This place was a huge mess. If I could go back I would have chosen a better place.

Exceptional

First starting off a room was close to $200 per day. And that did not include parking, or include our pets. Both of which had an additional fee per day. We were in room 306, on our way to that room from the lobby we entered into one of the two elevators they have. Both elevators need severe maintenance. They both shimmy and shake probably because the tracks are misaligned. They also are missing their pic polycarbonate between the lighting and the cabin. What this means is when you look up while standing in the elevator, you get to see the years of dust that has accumulate. The room was clean however Unfortunately the bathroom door was stuck on the carpet and refused to close unless you use a crow bar. Once in the bathroom the sink didn’t drain and when taking a shower the tub would fill up and refused to drain as well. Next we move onto the parking that was in abundance, at a rate of $30 per day for my vehicle. Somehow, the management had decided that the nearly $200 a day was not enough. Our pets incurred an additional fee of $75, and $50 per pet deposit. All things considered I would not stay at this hotel again under any circumstance. The candlewood would’ve been better suited

Exceptional

Stayed here for a convention as the NBA finals happened. Seamless and comfortable. Property staff is very very nice. Beds are comfy and the A/C is great. Knicks in 5 with love

The room was to expensive plus they charge me $30 a day for parking and I have to pay for breakfast $20 per person…..

Exceptional

Loved this hotel, will return there on my next visit.

I dont have any complaint they have good fron desk service and is close to the down town Everything is good

The front staff was very nice and very informative

Room muggy, bugs in room, parking overpriced,

Exceptional

Exceptional

Checked in late breakfast not included. You do get a discount for it. Front desk were nice but not very helpful