Comfort Inn near Frost Bank Center

Clean room, large room two queen beds

Great little hotel. Clean, friendly staff, restful sleep

I was put in room 303. That’s a really terrible room with the musty smelly. Ac temp down button broken, refrigerator weren’t working and food left over from previous customers. Ceiling leak and has mold. I requested to change room and the 1st day staff just said they have no spare room. They just changed another working refrigerator, switch the ac to force it blow cold air to bring down the room’s temp. The door knob need to lift up to completely lock otherwhile it just open widely. The morning after 1st night, it was raining and water leaked inside the room. At that point, the manager reluctantly change us a new room early in the morning. The new room is clean. We just stay for 2 nights but the experience is uncomfortable.

Comfy bed

N/A

This hotel was very clean. It’s quiet and the staff was friendly and helpful. Highly recommend

Construction outside building loud even at night. The air conditioner didn’t keep room cool and was loud when it ran.

Rooms smells

So besides the carpet was very dirty but the room they gave us had dead bugs and leaves and dirt all over the floor. There was a dead roach on the floor. It was basically very dirty. As well the beds were really hard and stiff. When you first get on them you feel the wood frame. The breakfast was not as expected. Waffle mix was watered down. The eggs were rubber coffee was like brown water. Sausage was dry. I hate to give hotels a bad mark but if you could go to one that’s closer I would recommend it.

We stayed here 4 nights when going to a concert at the Frost Bank Center. No problems at all. We had a king suite. Lots of space! Bed was a little firm for my comfort, but my husband loved it, lol!

It served it’s purpose a night and a wake up

It was super hot in the hotel and the A/C in our room didn’t work very well, so it was a but stuffy at night. Not very happy with that but I didn’t have another option.

Nothing They attempted to run my card for $ 775.00 ok when it popped up on my phone I declined it. Everything in the area was booked. So I paid cash and the deposit on my cashapp card for 75. Ok When checking out another guy was there and didn't catch it they got him for 800 talking about will credit your card in 10 to 30 days. He went off. Breakfast garbage waffle make water down and syrup. Smoke free but smell like weed in elevators and hallway

Shady guests, shower faucet not working properly couldn’t use hot water and pillows extremely small like couch pillows 12x12

Poor cleaning

I felt safe , it was a very comfortable place to be for are stay , clean staff was friendly and not invasive, the hotel is a small business compared to others but it did justice.. I really enjoyed my stay

Bed and pillows very uncomfortable. Our microwave and fridge did not work and when we mentioned it to the front desk he just said oh.

Person on desk to amable

Then the AC was set to celsius and was difficult to adjust. Used our phones to convert, but we either froze or were hot. Also had to pin the curtains up to keep them from blowing up and letting sunlight in at dawn. Then there was the TV. When turned on, the message said "No Signal." Called the desk and she said maintenance would be there in 2.5 hours. Went to eat and when we returned TV was set on a station. The next day. Same thing. This time it was explained that you have to turn the channel to at lease channel 10 or higher to get a signal, which worked. Why I was not told the day before, or why the desk clerk didn't know this, or why it was not posted anywhere in the room, is beyond me. We examined and walked away from both the pool and exercise room. Pool wreaked of chlorine, yet was cloudy. Exercise room was a joke of a closet-size room with a few machines. 1-2 people max and that would be crowded. Staff was friendly, and other than the TV incident, were helpful and polite. Breakfast was limited, but what was offered, we enjoyed.

First the cashier was not friendly then the door wouldn’t open I told she was annoyed finally when we went in the room it smelled like mold. I would have said something but my wife said it was only two nights then all night the shower was running the pillow were small the bed was not comfortable never again will I stay there