Candlewood Suites San Antonio Lackland AFB Area by IHG

Large clean room. Friendly front desk staff. I plan to stay with them again whenever I take a trip to San Antonio - we’re not fans of being or driving downtown.

Rooms were okay. Staff was pretty nice when we arrived. One elevator was broken. A storm came through and the second elevator broke so being on the second floor with lots of luggage and kids was tough. Locking the back gate by a certain time as an inconvenience. We were not from the area and our GPS continued to route us that way so if we would get back after a certain time we’d have to go all the way back around to get in through the entrance coming off the highway. I get the safety measure around the parking lot, but there’s gotta be a different method.

Everything was exceptional

Excellent service from staff, veru comfortable hotel.

Good

Great service. Very clean. Great area to stay in. I recommend staying here. We will stay again.

The staff was extremely nice The room was very muggy and humid it was hot in the room

Was a good location, friendly staff very clean.

Great location. Close to the air force base. Clean. Comfy. Na

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Exceptional

Clen

Loved the stay during our trip for bmt graduation. Only issue was the market in the lobby was confusing for the elderly member of our group

Location to Lacland AFB was great Hotel is located right next to the interstate so all you hear is loud road noise all day and night making it hard to rest and sleep

The stay at Candlewood Suites was absolutely perfect! The hotel and room were spotless. No smell of mold or mildew at all. Checking in was so easy and straightforward. The guy who checked us in “M” (I know I can’t say his name here) was very professional and kind. He offered me an upgrade and I’m so happy I accepted. He was so welcoming and made me feel like an honored guest. The suite reminded me more of a luxury apartment with it’s modern appliances and cabinets. It had everything you could possibly need. I couldn’t have asked for a better experience. Quiet, comfortable, accommodating, friendly, and professional staff. Everyone we encountered in the hallways was smiling and greeted is. This place is on repeat whenever we visit SA. Thank you Candlewood Suites for such a wonderful experience!

Exceptional

Great location close to Lackland

clean room helpful staff members

I enjoyed my stay here. Close to the base and stores. It was clean, safe and the staff was very nice and helpful.

Staff was courteous and helpful, hotel was well maintained. Room was nice and comfortable