Best Western Plus Hill Country Suites

Room was very dirty. Sheets on the bed were dirty. Couch in the room was very dirty and stained. The restroom was the worse it smelled so bad and was just dirty.

Clean, the breakfast and hotel staff

Nice large rooms

We had a small issue. We stayed 2 days. Unfortunately we were in the 2nd floor and on the 3rd floor someone was running and jumping for hours. I couldn't sleep at all. So on the second night I had to call the main office at 3am so they could call and let them know that they were making way too mucho noise. I would suggest that people that have kids always put them in the 1st floor. It was really annoying not being able to rest after long days of activities with my family.

Over and over broken to UP maximum expectation amazing, starting with the check in, getting in the lobby, walk in the room clean with environment “NOT smoking”. Was a Very Very satisfactory experience plus every morning getting a super satisfying in a breakfast Buffet with everything to start any day with a amazing coffee machine with about 6 differents way to drink a hot wake-up senses with other machine choice to juice.

the breakfast was very good and lots of options and fress.

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It was decent & fairly clean. I would stay again if I had to. It would not be my first choice. It’s dated and in need of some repair. The hallways smelled like urine faintly. The sofa bed was stained. I didn’t want to sit on it. The water pressure was very low

Never stayed and never felt any thing of customer service at all what so ever I was spending 340 with all prices yes I got refunded but still that was a great place so far Mean ugly spoiled brat attitude

Superb

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The building is a bit old

It’s okay. Likely won’t stay again though.

The property was clean, ac worked great. Staff were super nice and helpful. I was actually shocked how good the hotel was for what I paid. The breakfast is ok. The dish to the eggs didn’t close correctly so they were kind of cold. They only do waffles on weekends. Was kind of disappointed since I booked cause they had Texas shaped waffles. They ran out of milk, and the torrani syrups and wasn’t restocked. Parking was very tight. But ok.

Very poor

Exceptional

Everyone on staff was extremely helpful and nice! Check in was quick. Room was spacious. Pool was refreshing. Breakfast was delicious. Hotel was clean in all areas we went. We will definitely stay here again!

Back door to hotel by the pool did not close all the way.

Everything was fine

The hotel needs an update.