Motel 6 Pinole, CA

I found a key fob under the bed that I turned into the front office staff. The room was not clean and the bathroom was not useful for showering. Overall the environment was abysmal.

Latch broken on door and not safe to lock

This place was terrible. Booked the room is supposed to have two beds a microwave and a refrigerator and ended up with one bed no microwave and no refrigerator. If I had my own vehicle, I would’ve left without checking in however I was using Uber and wasn’t going to spend more money to find another place for the night. Don’t believe what they say on the website when you go to book your room none of the rooms have microwaves or refrigerators in them anymore.

No Air condition , room was messy , staff was rude I asked for assistance (it was hard to find my room and I was walking around property for half hour couple of times I asked front desk and he just say NO and told me take photo from map and go find it.

The room is dirty

The motel receptionist was deplorable

Not a place to stay. Mostly transient people and drug dealers. The bathroom had no lights, busted smoke alarms, filthy sticky floor. Came home with a bad case of bed bug bites. Please do not stay at this property

I can’t stay with my family in this place for this reason we leaving and I got another hotel Smell bad the fridge small bad

Bad property no recommend for no one A terrible place—the room reeked of cigarettes, the mattresses were broken and stained with urine, and the walls were hideous; it was a disgusting place. It was much better eight years ago; now it’s a hangout for vagrants. I will never stay there again—it needs a complete renovation. A terrible place—the room reeked of cigarettes, the mattresses were broken and stained with urine, and the walls were hideous; it was a disgusting place. It was much better eight years ago; now it’s a hangout for vagrants. I will never stay there again—it needs a complete renovation

Two men standing by the stairs blocking our way who looked out of place and on drugs, so we took stairs at next building where a gangster type watched us the whole time as he leaned on the rail outside his room. Just outside of room 236, there was a large trash bag on the floor & even more trash scattered near the door as well as an unopened beer bottle of Modelo. We entered and immediately locked the door. Tv was on in that orange colored room, and although I tried to adjust the crooked maroon colored curtains to close completely, the light from outside couldn’t be completely covered. Tried to prop chair underneath the door handle for some sense of safety, but chair was too small. It was inches away from the handle. Someone knocked on our door. We ignored the knocking, but it continued. Looked through the peephole to see a large man outside room who continued to knock harder. I said “Go away!” But he knocked more persistently. We said “Wrong room.” He continued to knock harder. I said, “Get out of here! Go away!” He mumbled “I need to get in there because I left something in there.” I said, “Go ask at the front office!” He knocked harder and argued with us (!) about just wanting to come in. This was very frightening. Tried to call front office but phone in room didn’t work. Called police then front office from cel. Left property. Was told I would get full refund. Almost 1 month later has not happened. Dangerous place. Incompetent manager, Lucy, doesn’t know what she’s doing

No refrigerator or microwave

Didn’t get correct room ( couldn’t get another room till the next day, felt to uncomfy to stay) . Thee room was so dirty, I had to ask front desk for some type of cleaner supply and that still didn’t help. Towel that came with tub was black, A/c stinked (made my asthma acting up), beds were dirty and stains. I still don’t feel compensated enough and will be escalating it further.

We had to get switched into a different room because the first one we got smelled like urine. The staff was very apologetic and super nice but the property is a mess. The second room was better than the original one with the exception of the bathroom and the entrance of the room just outside the door. They had a fly trap bag hanging inches away from outside my door. The reason of the excessive amount of flys is because there is a hose pouring into the bushes a few feet from the At this point I was tired from a long drive but needless to say I will have to really think about staying here again. Again the staff was super nice it was just the property itself that needs a lot of attention.

the room smelled so strong like cigarettes & then the smoke detector started going off because it was low battery around 1 am and i went to the front desk and the guy said he would send someone, never did. eventually went to the front desk again and i told someone new again and she said she would send someone. someone went to the room & took the smoke detector. i told her i wanted to switch rooms atleast before i checked out because i wasnt able to sleep. she did not allow it and just said i could stay an extra hour after check out. they also have a no refund policy so i wasnt able to get a refund. i went back to sleep and at 11am house keeping came and knocked and left before i got to the door. someone else from house keeping came back a second time and did the same thing. the third time before 12 i opened the door and i told them i was told i could stay an house extra since the smoke detector kept going off. she just said its already 12 when it was still 11:40. housekeeping is overall very rude and persistent even if it’s not check out time. when i checked out i asked her why housekeeping came by after i was allowed to stay an extra hour and she was very clear when she was sarcastic and said omg im so sorry. front desk is not very helpful and rude. There is also a lot of dog stools outside all over the property.

It was fine for the price. We didn't have a fridge that was advertised. There's a lot of dogs running around without leashes. Not very clean at all.

Clean rooms it was dirty

There’s absolutely nothing about this place that I liked! It’s really run down and disgusting. I really don’t recommend booking here no matter the price. Make sure you don’t leave anything behind because the house cleaners will keep it for themselves

I have to share the most heartfelt experience I had with Motel 6 in Pinole, California, thanks to the incredible Lucille. When I rented a room for my son, Lucille went above and beyond. She showed such deep care, kindness, and grace in every interaction. And beyond Lucille, the entire group of women there were just as amazing. Every single one of them was so kind-hearted, and I felt such a strong sense of support and safety dealing with them. As a mother, I’m so deeply grateful for this wonderful group of women, and I truly feel the universe placed them in our path at just the right time. I will never forget this experience.

I have to share the most heartfelt experience I had with Motel 6 in Pinole, California, thanks to the incredible Lucille. My son stayed there while battling mental illness, and Lucille’s kindness was nothing short of a miracle. She handled the entire situation with such care, compassion, and grace—it was like a blessing from God. And beyond Lucille, the entire group of women working there are equally amazing. Every single one of them exudes kindness, a big heart, and a sincere desire to help. Just dealing with them gave me such a sense of comfort and trust. As a mother, I’m so deeply grateful for this wonderful group of women, and I truly feel the universe sent them at just the right time. I will never forget this experience.

The shower rod was broken and hanging down. Technically still sort of usable there was no remote for the television, there was no Wi-Fi. The air conditioner had one speed. The furniture was beyond used. The room reeked of cigarettes. Slightly better than staying in jail.