SureStay InnSuites Phoenix Hotel & Suites by Best Western

Room 133 could use a little TLC. Handle for faucet on sink very lose and came off. Grout could use little work. There were few used Napkins or towels under the bed. Otherwise, decent stay for our quick trip.

Not hot water in the room.

This is definitely one of the nicer places to stay in Phoenix. Haven't had any issues at all! It's very refreshing. Keep up the good work

The room is clean enough to sleep in for a night. The pool is not swimmable but the spa. don't expect too much for breakfast. they are out of coffee at 8am. They only serve toast, waffles, bagels, biscuits and cereals.

1

Comfy and good vibes had a good experience

We paid extra for breakfast however, after day 1 there was no coffee, no bananas, no cream cheese for bagels. They told us day 2 shipment was coming but by Friday day 5 nothing had changed.

We have stayed at this hotel in the past and it was wonderful. Clean rooms, great breakfast, helpful staff. Whoever took this hotel over has ruined it. Lousy breakfast; ran out of coffee for 3 days; took 3 days to get our room cleaned after repeatedly asking. Will never stay here again. It’s a shame because it was a great place.

Awesome place to stay!

a 4 minute car ride to the jewish community (for shabbos in the heat a walk and has electronic locks but for the weekdays is very convenient

The room was dirty and falling apart. The window looked like someone had tried to break in during the night. The ac would leak water onto the floor and onto my things. Won't be staying again. I have a video of the ac leaking but will only let me show photos. Have a photo of the window as well. Poor stay.

Air conditioning was cold and the room was nice I couldn’t complain about anything

Great stay. Thank u! See u again

We've stayed several times. It is a good location for us. The rooms are clean, neat and fulfill what we need. Employees are friendly and helpful. We like staying there.

I would stay here again

Very nice stay would return

The front desk young lady was very kind and helpful.

"We had a wonderful stay at this property! The room was exceptionally clean, and the air conditioning kept everything perfectly cool and comfortable. The staff members were incredibly friendly and welcoming from the moment we arrived. Additionally, having easy, convenient parking made our trip completely stress-free. Highly recommended for any traveler!"

Heated swimming pool

Clean room