Hilton Phoenix Resort at the Peak

The construction we didn’t know about before booking. There was no parking or rides to the river ranch to avoid the parking issue and no closer pool to go to instead or even just relax in near the rooms which would be nice after 8pm until 10 at least. We came just for swimming so it was a real bummer. I didn’t see 7 pools at the river ranch either so I wondered where the others were but I was told that was the only place to swim.

Amazing

Room was great and staff friendly . Pool was amazing and this is a perfect place to attend with kids. Very clean and quiet building .

Had a fun weekend with my family, including my 2 year old son. Water park was fun, food was convenient and the staff was very nice.

Ok

This is a very old property in the midst of renovation. And while some of the items that they have renovated are done thoughtfully and executed well, there are other areas that still look and feel very old and as if the quality of the renovation was subpar. The rooms were beautifully done, mattresses were comfortable, and they were clean. The overall grounds are probably a five out of 10 and the lazy river area is in need of attention. Overall, I’m happy for what we paid for the room and what the experience was, but I was a little scared when I first walked in that it was going to be a disappointing experience.

The bar in the lobby made it worth the stay, great bartenders!!! The room I stayed in could have been a little cleaner but everything else was great.

We have stayed at this location for a staycation almost yearly for the last 10 years. They have done a ton of renovations over the years and it looks very nice. Our gripe is that they are doing construction currently and we were placed in a room right next to construction. This was fine for the day but it started up at 5:30AM- this wasn’t something we could have predicted and was quite a wake up call. Additionally, the room never cooled below 78* in the evening despite turning down the AC thermostat. With no fans in the suite, the air felt very warm and stale. It made for a restless night. When I mentioned these things at checkout, they apologized but seemed mostly indifferent. Also, due to construction, there was no on site restaurant other than the VERY over priced poolside bar or the mediocre lounge bar. Not sure we will go back next year. The water park is nice for either adults or little kids, but with my kids being 8 & 10 it was a stretch for them to feel entertained by one kinda lackluster slide and an overly warm lazy river. The pool with the waterfall is always a hit though. But when lunch (2 entrees, 2 sodas, and one cocktail) is almost $80 with tip… the magic ran out quick when it became too expensive to fill our empty bellies. Also- no outside food or drink allowed. Our bag of chips was confiscated at the pool check in. So… food options were virtually non existent on property.

We stayed just one night and we loved using the water park.

No Tennis courts or pickle ball courts available due to construction. No resteraunts other than the pool bar and the main lobby bar were open the entire time we were there.

Clean well-appointed rooms, comfortable beds, nice bathroom. Lazy river and pools are really fun! Mini golf is just so-so, but another activity to pass the time, and nice views from the course. Great for kids and families, but fun for adults too.

Todo está muy bonito y limpio

clean room, staff amazing, pool was so fun and clean!

Pool and lazy river No restaurant available

Nothing No warning of construction and they advertise pools but it was just a hot turf patch they are do renovation but not fixing the problems all the doors were hard to open and the elevator made so much noise and was extremely hot and stopped on us at one point and lack of amenities and real resort options

Everything was great but construction and limited parking.

Loved the River Ranch. Rooms are great too

Room was dirty, Ac went out twice, I got a smaller room than I booked and paid for. Half the hotel is under construction.very loud

Microwave and cheaper prices for the low budgets of family for drinks and food. Plus the websites say there was hot tub which there wasn't basketball and tennis which there wasn't and no gym either there was mini golf only The hotel location and the ease of the Waterpark daily and friendly check in and staff

Very good family visit place. Waterpark and rooms felt exceptional value for the rate I paid.