Hotel San Carlos - Downtown Convention Center

Helpful staff, clean and cool room

The rooms were clean and comfortable. There was a curling fan and it made the room cool.

AVOID!!! The only good thing about this place was the front desk staff. The bldg is in very poor condition, walls paper thin (you can literally hear every convo or anything else happening), bathroom were very tiny and not very functional, the shower is very strange and dark, no constant water temp. Wifi was slower than just using cell network. I had holes/rot in wall near baseboards, unfinished area in bathroom walls, cable was spotty at best, carpet in room was old and very very worn/packed with dirt. This place needs to be gutted, do yourself a favor and skip it.

Nice interesting hotel. Gull of interesting history

very good staff and clean premises

Nice stay and great price. It was close to my event, which was helpful

Not a safe hotel, homeless people are on every corner of this hotel, and they do some dangerous activities during the day and night, and try to interact with us, but we ignored them. The location of this hotel is the main street for all homeless people. We were recommended a parking lot behind the hotel, which is cheap; however, it's next to an alleyway that's filled with dangerous activities, which we witnessed at night. If you want to feel safe walking in and out of your hotel, go to another area. Also, there was no AC, which is crazy not to have in Arizona. They offered a fan, but it did not help. The staff were very nice and accommodating; however, it's just not a great area.

Great staff. Hotel needs a bit of TLC but the staff was amazing.

Rooms are really old, no ac. The only thing is big fan and that too didn't work fine. I wouldn't recommend this hotel.

Fun historical hotel. Walking distance to anything you need.

Very Vibey. Location is great.

It’s a historic hotel, I get that. But the air conditioning was not great and it was hot. The walls are super thin and you could hear neighbors, as well as doors slamming in the hallway

dated and somewhat unclean. pool is still not open, perfect say though to attend concert az financial center

average hotel with basic amenities although the pool and the gym were not working when we went which is the reason why we booked this hotel. not much air conditioning which was horrible in the phoenix heat. overall it was a place to stay at, but nothing more than that.

Love this place staff was very helpful and understanding about everything

There is no way to control the air conditioning but my room was very comfortable when the temps outside were around 105°. Sheets and towels were very clean. The bathroom was nice, clean, and bright. The furniture is dated but some would consider them classic and it definitely fits the aesthetics of the building. Replacing the chairs should be considered since it didn’t feel like both in my room would be sturdy. There is no parking so you will have to pay for parking in a garage nearby or drive at least a 0.5 mile away for free street parking. Considering the area, make sure not to leave anything valuable within view inside your vehicle.

My daughter and I stayed here 4 nights. The staff was wonderful, very friendly and informative. The hotel is an old hotel, but still very nice. We enjoyed the sundeck very much.

The hotel is a little run down, but they try their best to keep it clean given the age of the building. The room was smaller than usual, but expected

No parking, you have to park in a separate parking garage and the small walk there felt completely unsafe. The pain was chipping off the walls in our room and there was a smell of sewage that permeated the entire hotel. Not a safe area of Phoenix as there were people smoking drugs and screaming in the alley next to the hotel. The room was small. I feel like we paid too much to stay here given the condition of the place! The only redeeming quality was that the staff were kind to us at check-in and check-out.

The hotel was quiet, historic, lovely and the staff were incredible. We could not get an extra pillow due to low stock, the bathroom is very small and we did have some issues with electrical in the room.