el PRADO

Highly recommend

The staff were very helpful. Great check-in. Rooms were big & bright. No breakfast which was GOOD - then I could wander around for coffee places near hotel which were aplenty!

Great staff. Mika, Eddie and Nasir were all so helpful. I didnt catch the name of the young valet but he was great too. Will return.

What a great gem we found in the heart of Palo Alto, great room and extremely quiet! Get a courtyard room, reminded me of old Europe!! Would highly recommend!

Exceptional

Spanish architecture, very quiet, spacious room, valet parking

Expedia blamed the property. Don’t know who to believe . Probably won’t be staying there again

The location is great and the staff checked us out was great as well. The bathroom was very clean when we checked in. The room layout was kind of strange but pretty large comparing to other hotels in the area. The issue was that the cleaning staff did not clean the bathroom at the 2nd night. The bathtub was dirty, so we had to clean it up. The floss and toilet paper were not filled. We did not bother to call as it was near midnight. We were disappointed it was not cleaned even with the high tips we left on the 1st night. Also, we were not explained about breakfast areas and complimentary drinks when we checked in. We found it out when we were checking out.

Exceptional

Room was very nice, no room in the mini fridge for our stuff( had to pull out some of the alcohol til we checked out) we don’t drink so a full fridge of alcohol was not a perk for us.

Valet was easily accessible. Staff were amazing and very friendly

The hotel is lovely in every way - quiet, super clean, roomy, elegant. We felt like honored guests and enjoyed padding down the hall in our slippers every morning for coffee. Even the balcony overlooking Cowper was wonderful for morning coffee or afternoon wine. Highly recommend!

The El Prado was a lovely hotel to stay while visiting family in Palo Alto. Room was spacious, and had a very comfortable bed, nice bathroom, and pleasant decor. Location was convenient for walking to restaurants and small shops. There s no restaurant at the hotel, but you can order room service for breakfast, which was very good! I would stay at this property again.

Exceptional

Clean room, interest interior, comfortable beds,

Walking distance

We stayed for a friend's wedding at the hotel. All of the staff from valet, check-in, housekeeping, and the reception servers were great. The room was better than the pictures online made it look. It was spacious, comfortable, quiet, and clean. We live close enough that it would have been doable to drive home after the wedding reception, but I'm glad we decided to stay. We slept soundly and enjoyed a nice breakfast in bed before returning to normal life. If there's another event that brings me to this part of The Bay, I wouldn't hesitate to stay again.

Wonderful stay and the staff is so professional and kind.

Atmosphere No WiFi or refrigerator

Superb