Bluegreen Vacations Fountains, an Ascend Collection Resort

Nice place for Families

Best customer service ever! Amazing patio & pool. Did I mention the pool provided heated towels? It was amazing!

Great place to stay with a family. Close to Disney parks, sea world and shopping. This is our go to place

The pool with bar & restaurants As soon as we arrived our bedroom patio door would not open 4 maintenance guys later and 2 days later it work by pushing and pulling not easy! 2nd day while sitting at the fire pit we had to call Security because we heard a woman yelling for help. We have stayed at this resort many times but something was off this time , the resort was not as clean, the landscape was not as nice as it used to be , and I did not feel I was as safe as past trips. Probably my last trip to this resort .

We did like everything about this property, the only thing was kind different, we did not have any room cleaning the 3 nights we were there, i did not ask for that because we thought was part the service since we were not in a time share, but the rest was perfect.

Love this place clean modern looking lots of activities for the kids

Property Is Beautiful and Clean . Rooms Are Gorgeous. The Rooms Are Fully Equipped With Kitchen Items. The Multiple Pool Areas Are Huge And Gorgeous. Shanelle Assisted Me With Check In Issue. I Truly Appreciate Her. I Want To Thank Her For Her Patience.

Everything Nothing

Great experience! Loved the amenities!

Great stay!! We will definitely be back!

We had an amazing experience at this resort. We loved having the restaurants on property. The activities were great for our kids. The staff was friendly and helpful. We received a text or call each day asking if we needed anything. The beds were very comfortable. We used Lyft to get to Disney and Universal. Both parks were close by and didn’t take more than 10-15 minutes to get to them. We will definitely be staying here again.

If you plan on grilling bring your own utensils

The beds were amazingly comfortable. The options in the pools and hot tubs were fantastic. We loved having access to propane grills, however, the instructions on how to get the tools and the grills lit were not very clear. It was great to see the ducks, turtles, and other wildlife. We did not use any of the other amenities, but walked along the property, and it was beautiful. The biggest downfall were the thin ceilings, maybe even the walls. The people above us must've been on a completely different time schedule because they were making noise between midnight and 2:30 AM and it interrupted our sleep. Mind you, we are all pretty light sleepers, but those hours are very late in our opinions. We will definitely stay here again. Hopefully not a sold out holiday weekend, with disrespectful neighbors. Staff was excellent. Thank you!

Loved it great location on I drive . Had 2 bed 2 bath condo . We now stayed here about 20 years obviously they are regularly updated but love it

Faultless and Chantelle the front desk manager went above and beyond when our party went sick and we had to alter our plans and extend our stay . Apartment was home from home . Clean and modern . Loved it

Nothing.

The room was spacious and clean. The beds are good quality. The staff was very friendly and pleasant. Definitely would stay again!

Hello. Now that I have been home a few days and have had time gather my thoughts i would like to express them to you about our stay at your hotel. First off check in was great . Room was lovely. Except the very very uncomfortable beds. They need to be updated. Pool was nice to look at from our room. But that is it as to our resort fees. I am boggled as to why we would have to pay them? To use the pool that had ducks( I know you can not to anything about that) but to have to watch where you are stepping in the pool to avoid the duck poop is absurd. Not only in the pool but all along the pool deck was covered in duck poop. If you can’t control the duck situation you should hire on more cleaners for the pool area to keep the pool cleaner . We went there to enjoy the pool area and relax at the resort. We had 3 days left and reached out to the front staff to see if we could move hotels. But were told we would have to do it though Expedia. The pool bathrooms where not clean. One bathroom I went into , there was an ants nest right next to my feet as I was using so that scared me as I could not put my feet on the floor. The other bathrooms went into there was no soap in any of the dispensers. The property is not cleaned and maintained as it should be. By the waters edge pool there are several stones on the patio very lose my husband almost feel with one. Had it been an older person. They definitely would have fell. So tell me what my resort fees were used for?

We regularly stay here feels like home from home . On this stay we became unwell on the day before we were due to leave ( totally unrelated to the resort ) Chantelle the duty manager went over and above to keep us in the same condo . When we couldn’t travel back on date planned she again helped us out ensuring we didn’t need to change rooms . The lady truly was wonderful . The apartments are clean and modern . The pool is a delightful area and the staff particularly Chantelle have been great . Hopefully we will be back before too long Loved it all

sheets were dirty and had blood on them, asked for new sheets but it never came. Very noisy since room was right next to the elevator, kept waking up throughout the night from people screaming and being loud.