Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

I want to start off with the positive. The lady at the breakfast area, I think her name was Gina was beyond helpful and nice. She absolutely made my stay there worth it. Everything else was no so great. Gym was out of order, pool was out of order, 2 out of 3 ice machines were empty. The nigbt i checked it i almost left to find another hotel. What seemed like a prostitute or shady situation was trying to check in before me (totally not the hotels fault)but then a man sitting in the lobby started yelling cussing out someone on the phone in front of me and my 10 yr old son. He just kept going off. He might have been drunk. Then every trash can on the property was over filled and smelled. I just got bad vibes.

This was a suitable place to stay. Clean, just a little dingy, but worth the price.

We had ants during our stay

The TVs are pretty old. They don’t have the option to connect to Netflix prime etc.

Would not stay again.

All that being said I was very tempted to give this place one star because when I sat on the toilet my private parts dipped into the water. And I don’t have anything down there to brag about.

Wonderful Staff had a great stay. Will definitely come back

Photos do not depict the hotel. It’s in need of a major update. No clocks in the room, now power around the nightstand. Bathroom had poor lighting and no ventilation. We had to stick a Hager in the bathroom door to hold it open after showering so it would air out. Bed was actually comfortable.

We notified the front desk at checkout that our room had ants. We were told at that time, that maintenance was already aware of the problem and would work on a solution in the coming week.

The bad, gym has broken treadmill, 1 working 1 not. Hot water wasn’t working in the shower. Fire pit doesn’t work. Did I mention the cold showers? Verdict Stay at the Embassy instead, it’s worth the extra.

Nice clean place.

It was on my route, and reviews looked OK. But it's NOT as presented. On arrival, there was no one at the front desk for at least ten minutes. Seemed like Twilight Zone . Not cordial at all.room very small, odor, not clean. I wanted to leave but I prefer not driving freeways at night. Breakfast was ok.not great but the oatmeal was ok. Everything was sub-standard. I always read reviews and take the best rated. My reviews of hotels are normally 9 or 10. But this is 2, not zero, because the breakfast was OK. Do not stay here.

Another problem... Housekeeping. We asked for them to come clean the tub, pickup dirty towels and bring clean ones, and take the trash. They told us they would come at around 1:30 pm. No one had come and it was 5ish. The front desk reached out to them and they said they would still come. When the lady came...she refused to clean the tub and said it was time for her to go home. I liked the room...but not the service and DEFINITELY NOT the marijuana smell!

Exceptional

Everything was great. The staff was great. They even gave us complementary water and cookies. I love it there. I didn’t like that I have to go after tomorrow because my vacation time is going to an end

No. Unfortunately, this was a very disappointing stay. The bathroom was in poor condition and there was no extra toilet paper provided. The shower curtain did not properly contain the water, causing water to splash all over the bathroom floor while showering. In addition, the wall-mounted shower head appeared to be broken from the beginning. Overall, this was a very unpleasant lodging experience, and

Located close to a Restaurant. Bathroom sink was not clean, faucet was still dirty. Have not received my security deposit to my bank account yet!

Good option

From now on I will never stay anywhere else when im out here. The hostess was amazing she's awesome so is the staff and perfect location.

Very good