Comfort Inn & Suites near Ontario Airport

My stay here was very warm and welcoming. The laundry on site came through for me on this stay. The staff were very welcoming and chatty.

Front desk agent at 5 pm on 6/27 was rude. Not enough parking on the property. Hallway of lobby are was dirty. Room was good if you provide amenities body was should be included.

Stay here every time my family and I come into town. Always clean and very friendly staff. Free breakfast is always full of variety and always fresh. Highly recommend !!

The beds were so high I wasn't able to get on. I hesitated to drink anything in fear to have getting off the bed and I'd have try to get on the bed. Being handicapped this was not the appropriate room due to have the bed so high and the staff was aware. Then the toilet was so low that I felt I was going to fall and there were no rails to grab hold. The back of my thighs hurt because of the toilet seat was very uncomfortable.

The bathrooms fan didn’t work , I called for towels and they kept putting me on hold the didn’t bring toilet paper when I was out I had to go get it myself room was dirty

Spacious rooms; great breakfast; friendly staff!

Great location & enjoywe'd the full breakfast!

Restrooms were not in best of shapes, gym has no weights but the breakfast set up is the best thing here. Kitchen staff was great and ginger head guy on night shift.

Overall nice experience

Loved having the suite since our adult daughter was traveling with us. We enjoyed having the protein breakfast there and the jacuzzi was enjoyable. Clean facility. Pleasant staff too.

The overall vibe is good, and the exterior is lovely, but the interior didn’t quite meet my expectations. The furniture, paint, and building structure all seem a bit dated and could use some updating. For instance, the sofas and chair cushions are worn out, and the colors have faded over time. Their elevator is like a old hospital scary elevator with noise. The breakfast was complimentary, which was a nice touch, but the options were limited to scrambled eggs, small sausages, toast, muffins, homemade waffles, orange juice, and so on (no fruits). Coffee and water I had to get it from lobby.

The rooms were ok the staff is nice and the breakfast was good . I would like to see maybe some type of rug on your bedroom floor

The location was good. 1). It smelled like weed 2). At 11:00, I asked for an early check-in as I flew cross country and had been traveling for almost 24 hours. They made me sit in a warm lobby on a summer day until 2:40 (20 minutes before regular check-in). I asked if we could sit by the pool while we wait and I was told they can’t give me access to the facilities until I was checked in.

Perfect location No complaints

Poor

Staff was cool and I had no complaints to think of.

Passable

My room floors were not mopped as you can see many footprints on the floor and bathroom floor, it seemed surface clean but not deep cleaned.

This was an excellent stay for me. It was close to the airport with a Mall nearby. The facilities and hotel service was excellent. The staff were very professional and helpful. The breakfast was good and well presented.

Just location It was very bad, water leaking on the floor , multiple times I slipped, despite telling front desk 4 times they never cared to fix. We stayed 3 nights - not once cleaning happened, so basicallly stay in dirt, they don’t give you new towels unless you go ask front desk and wait till you get it. Cockroaches inside, the quilt is torn and dirty, bathroom doors don’t close, toilet covers are wobbly, no shower gel and last - front desk is not accountable at all, they don’t care basically.