Comfort Suites West Omaha
About Comfort Suites West Omaha
Comfort Suites West Omaha is located in Omaha, 18 miles from TD Ameritrade Park Omaha and 7.5 miles from Tiburon Golf Club. This 4-star hotel offers a 24-hour front desk and a business center. The hotel has an indoor pool, fitness center and a shared lounge. The rooms come with air conditioning, a flat-screen TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Rooms contain a private bathroom with a hairdryer, while certain rooms come with a kitchenette with a microwave. The rooms have a closet. A continental breakfast is available at the hotel. Omaha Community Playhouse is 12 miles from Comfort Suites West Omaha, while Fun-Plex Waterpark & Rides is 12 miles from the property. Eppley Airfield Airport is 22 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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They were under construction, updating paint and floors but had signs posted and no messes. My kids enjoyed the pool and the breakfast was decent, not bad.
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Staff and management were outstanding. Location was safe and easy to get to. Property, however, was being remodeled. Halls were being prepped for wallpaper. Carpeting was torn up. Some fixtures were removed from our room. Despite this, the price was over $300. All happening during the College World Series?
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Nice hotel, clean! Very pleasant staff
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Rooms were great and breakfast was always full an ready to go. Plenty of coffee.
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Clean room, fantastic staff! Hitel is being remodeled sovwork was ongoing
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DO NOT STAY HERE! I hate leaving bad reviews unless I've been given no other options, but the hotel never addressed any of our concerns. We were beyond disgusted. This was one of the most expensive places we've ever stayed at, and in no way was it acceptable. It's looks like they started a remodel that they couldn't afford, then raised prices to accommodate their poor choices. It was a gross mess. We tried calling before we booked and no one answered the phone, and no one was there at checkout time: a clear indication that they do not care about guests. Every piece of furniture in our room was damaged, the carpet was shredded and badly stained, there were holes in several walls, carpet tacks sticking up to stab you in the foot, broken closet doors, and all seating everywhere was run down and saggy (our room was supposed to be a suite with a pull out couch and king bed, and the lobby seating was shabby and dirty too). Breakfast was about 7/10. For this price. We read reviews that all said how great it was, so we thought we were making the best choice. No way. We stayed at a hotel in Colorado that was $100 less per night and was fabulous, and the breakfast was amazing. Here they couldn't even keep the tables clean. It's frigging OMAHA not Chicago or NYC. We often use the stairs at hotels, and these were very dark and creepy. At check-in there was a sign to keep the curtains closed because construction would be working on the windows; in the 3 days we didn't see a single worker
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The hotel was getting some renovations done but it was all just a mess. There was plaster coming off the walls, rolls of dirty carpet just sitting in the lobby, the computer and printer station was completely out of order. The rooms are very basic, not a lot of pillows or bedding and they have a kind of wet/odor smell. When I went to check in, there was no one at the desk for 10 plus minutes. I had to call several numbers before someone came out. They also would not let me change my card on file. Do not recommend.
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Staff was friendly. None of the workout equipment worked.
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Will be back soon! Thank you
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This property was under construction! We felt like we were in a 3rd world country! The walls were bare, the carpet in the room was very bad.
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Under construction. Sheetrock mud on the floors and furniture in the room. No baseboards.
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It was all under construction
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The room was clean. The entry to the hotel was a little messy due to the remodel. Parking was convenient and breakfast was 8/10 (a little limited).
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The property was being remodeled and our room wasn’t like the suite we had before in other Comfort locations. It certainly wasn’t worth the money.
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About any concerns or complaints that were mentioned. Expedia should remove this listing all together. Ive never had a worse experience at a hotel before.
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Nice scenery Under remodel construction during our stay
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No construction, breakfast
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No where did it mention there was construction. I was put in a room with blind parts still in the couch, drywall dust and spackling all over, not one towel bar hanger or toilet paper holder, tv didn’t work….disgusting. When I spoke with the manager about some kind of refund, he offered $20 (of the $167), but then because I booked through a third party, I’d have to call them. He said “the construction is listed in the small print”, which I’ve since canvassed and can find NO WHERE. Not impressed.
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In the process of a remodel, but just what we needed, where we needed and remodel did not affect anything,
