Hampton Inn Oakland Downtown-City Center

Got charged but wasn’t able to get a room nor refund

Everything amazing. Please keep in mind the valet parking fee was 50 dollars perday.

If I return to the area, I would certainly stay with them again.

Great

I always enjoy staying at this hotel. The staff are really friendly, the hotel is very clean and they have FULL LENGTH MIRRORS! I really enjoy their breakfast. My only complaint is the the elevator is ungodly slow.

Delicious hot or cold breakfast included in price.

Exceptional

Good

That the hotel wasn't properly staffed and there was a long wait help, was placed on hold on the phone so long I hung up. That parking lot was only opened till 12:30am

Room was super spacious and clean. Hotel is conveniently located near BART station and the Chinese food options nearby are amazing. I would stay here again for sure!!

The desk was very nice and very helpful I would definitely come back There was nothing I didn't like oh that's a Hampton expensive

Quiet neighborhood, but street construction started 5am

Friendly staff, delicious breakfast, tea and coffee available at all times, and the hotel was very clean!

Exceptional

This place was so nice! Way above our expectations! Room was clean, staff was friendly, breakfast was delicious.

I had to pay them to leave. Yes, there is an extra charge to check-out early and it's not small. I chose this hotel because they offered the best rate but their early check out fee ruined that distinction. And the fee was not disclosed until the desk clerk informed me about it as I tried to check out. I did not see it on Expedia. It was not mentioned when I checked in. Nothing was said until I was headed out their door to the airport at which time there weren't any options except to pay. The clerk fumbled with a poor explanation of the fee, said he didn't have authority to waive it and attributed it to the third party booking channel. The last second surprise really spoiled an otherwise good stay. The facility is rather nice. The breakfast was good with multiple options. The downtown location is convenient. The last second charge was the only negative thing but it was enough to earn a bad rating.

Parking not included and cost $50 a day. $75 extra hold charge told about day of but released at check out. No parking and a $50 fee for valet for the day, but you have to be back before 12 if you want valet if not your 50 bucks is gone.

It was clean and comfortable.

Disappointing

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