Renaissance Newport Beach Hotel

We had a wonderful stay in a junior suite. The room was a nice size and the bathroom was huge with a separate bathtub. Would definitely stay again.

O

Attended here for an event and stayed for the weekend and for some reason, the waiters during the event were extremely rude to our children and the elderly. We had a suite, but for some reason, the AC did not work so we had to sleep with our balcony door open to get some cool air. The only ones that were actually extremely helpful was the front desk staff. They may checking in flawless and any issues that did arise they were able to help compensate for it.

like everything about it. Modern, fully staff and very interactive and high class guests

Excellent service and welcoming smiles curbside and front desk! Clean rooms and very attentive room attendants too! The hotel grounds are beautiful and maintained. The workout room is well appointed and clean. We would have loved a place to enjoy the World Cup in the bar area. Seating area needed to be double the size :) The pool, pool service, pool and hot tub water quality gets a fail. Hire a professional pool operator before Cal/OHSA fines you or shuts your pool area down. Marriott Bonvoy. The pool is always a big part of our hotel stays anywhere. This was sadly something we were unable to enjoy during our week long stay here. Pool Bar service/ drinks were horrible!!! No bartender! No blended drinks or fruit. Expensive! Tipped Brittany well because she had to serve, as she repeatedly had to respond to not just us, but to ALL of the hotel guests,” …unfortunately we don’t have…” seriously?? No Lemon or lime even for our beer? Epic fail! That’s just bad management Bonvoy Marriott! It was, and is, WORLD CUP SOCCER! Very disappointing they didn’t step it up /: Put a TV outside by pool area and keep up on your pool chemicals/ balance!

The renaissance was spacious and beautiful "I am disappointed that the inclusion of breakfast was not mentioned during my check-in process. Having to proactively ask for vouchers for an amenity already included in my booking is poor customer service. This information should be standardly provided to all guests at arrival."

Had an issue with the toilet not flushing properly and the shower had an issue. The hotel staff was prompt in attending the issue.

Rooms were clean and spacious, hotel had lots of amenities. Pool could have been cleaner (hair and bugs floating in it). Cabana prices were too high, especially given that service staff were only available on Fridays and Saturdays. Parking cost is outrageous, won't be returning due to the extreme level of additional fees, including WiFi! Insane to charge guests for WiFi given the price of the stay itself. It was also a pain to go back and forth between the parking lot garage and our hotel, so we only left when we needed to. Our room also didn't have a microwave which was really disappointing, and the water pressure was very poor. We checked in late on Friday night and the staff member seemed frustrated that the system deleted our booking and he had to re-key it all in. Wasn't super nice or friendly when we arrived, but other staff members were throughout the duration of our stay. There also weren't too many places within walking distance.

Great atmosphere. Lots of energy in the lobby with the World Cup lounge, restaurant. A nice gym with plenty of equipment and views of the pool. Nice pool. Rooms were clean and big with comfortable beds. Nothing. It's a great hotel!

The staff really impressed me with their helpfulness and efficiency. I had 100% great experience with everyone, from the wait staff, to the front desk to the valet. A super team!

Very nice! No gluten free vegan options for food!

Exceptional

Good

Great property

the location was greate The parking rate was too high. when guest stay at hotel the parking should be free for the guests

The room was very clean staff was very friendly and the drinks at the bar was great

We loved the quiet area. The staff was friendly and helpful. Breakfast was very good.

Ease of checking. Pool and spa.

Very clean, modernized hotel. Good gym (for cardio, primarily). A big characterless, but that is typical of the area. Air conditioning makes a lot of noise and woke me every time it activated.

Good