Times Square West Hotel, BW Signature Collection

The biggest downside was the breakfast. There wasn’t enough seating for the number of guests, and the selection was pretty limited. They also seemed to run out of the hot food frequently, so there was often a wait for it to be replenished, which caused the breakfast area to become crowded. Overall, it was an okay stay. Nothing exceptional, but it served its purpose for a short visit.

Staff were so nice and helpful all the time

Hot water and irregular dangerous for children

The hotel was nicely located, rooms were clean and the breakfast had lots of options.

I would recommend. I have stayed several times at this property as a solo traveler.

Beautiful room, good breakfast, good area, good staff especially

The

The property is around 15 minutes walk from Time Square. The rooms are very small but serves its purpose. I appreciate having a refrigerator and microwave in the room. Overall good stay. Price was a little steep for the room.

Can’t speak to the breakfast because we did all our eating outside the hotel! Very walkable to anywhere

Refrigerator is a necessity, so make it available

It’s was a good hotel and the staff was nice

Clean and good services.

The overnight staff were pleasant and helpful. Great job!

Air conditioning excessively cold. Had to keep turning it down out wear sweats in 90 degree weather. Very good location. Walkable to a ton of cool places.

The double room was absolutely tiny. 2 adults and 2 suitcases was an extremely tight squeeze and was not a comfortable fit. Bed was comfortable. Bathroom had everything we needed. Coffee machine in room didn’t work so no hot water for tea either. Breakfast really let the hotel down. Paper plates and plastic cutlery (even paper cups in the bedroom) made for a very cheap feel. Toast, bagels or waffles were fine, however the mystery eggs and meat were not great / often ran out. Staff lovely but quality of room and breakfast really let this hotel down.

They do their best and it shows!

Leila

The property is in a good location the lobby was nice there is no microwave in the room the mini fridge was on the floor , there was a cockroach on the night stand. There was only one mini bar of soap provided for three nights we call front desk and they provided more the breakfast was nice with eggs sausage and waffles and an assortment of juices

Hotel muito bom e os funcionários são ótimos,

Breakfast was a good selection. Hot eggs, breakfast meat, French toast sticks, waffle maker, bagels, cereal hot and cold, juices. Beds were comfortable. Room is tiny for 4 people as is the bathroom but for the city it is understandable. Staff were all super helpful.