Dream Downtown, by Hyatt

It was amazing I loved it the room the club just everything was amazing and beautiful

Sadly a bit cold for the pool hut we loved the option! The rooms were clean and the vibration chill.

Great staff, very attentive and professional !

It's a good hotel, leaning a bit towards the hipster Chelsea experience. There's bar but no coffee in the morning. Rooms are decent, NYC sized, quiet, good AC.

Room was beautiful. Originally got the balcony “overlooking” the pool, but switched because the balcony door locks when the pool closes at 6pm…smaller room than the first, but nicely decorated.

Great location to Chelsea Market.

We loved the location and fun boutique vibe (especially the art) of the Dream Hotel Downtown. The staff were very friendly and helpful. The included breakfast situation was a little unclear as it's through a public coffee shop. That said the coffee and breakfast food was delicious. The biggest bummer was the pool. My daughter could only have access it to it from 8:00 am to 11:00 am. Not ideal considering how much we were paying to stay there. Also there were private parties almost every night that we were there - limiting our access. Overall - if you are looking for an edgy NYC stay in a great neighborhood - this is a great fit!

Not a family friendly hotel though my family had a great time. Forgot that there are two clubs below. Couldn’t use the pool because of private party and pool times for kids to use were 8am-10am them 6pm-8pm. Otherwise a super cool hotel and great area.

Excellent!

Pool seats are too pricey

I've stayed in a lot of Hotels in new York city, this was by far the worst... the rooms were outdated, the pool was moldy, there wasn't even a bottle of water in the room, no coffee maker, nothing... but it does seem to be a party hotel so maybe I was in the wrong place.

Good location, friendly staff and solid gym compared to other hotel gyms. The breakfast was average but there are lots of options close by so that wasn't an issue. The big issue was the fire alarm that went off 2 out of the 5 nights i was there and was followed by a big brother style loudspeaker announcement telling everyone that everything was fine. This was at about 5 in the morning! I'm sure that was a once-off event so can't be too harsh, but it's the reason for only giving 3 stars

Amazing hotel, staff, location, pool… all good stuff and more! Thank you!!!

I previously was going to stay at margaritaville time square but encountered unprofessional service. I booked here and everyone made our stay amazing. We appreciate you all and so glad we came here instead . The beds were so comfortable and had a sofa in room also . Definitely recommend this hotel !

Everything was good except they didn’t have the room I booked. I booked a balcony room but was told the system was acting up and didn’t reserve the correct room. Manager offered drink vouchers and hotel points to accommodate the situation.

Exceptional

Good location, clean room, rooms were small. Staff very accommodating.

Stayed for one night to celebrate my birthday at a nearby restaurant. Great rooms, super friendly staff (except the pool waitress), front desk gave my wife and I drink tickets and upgraded our room. Overall great experience and would stay again.

Staff was very customer oriented. My room was not quite ready. The manager assisted the person in finding a room that was ready and could be assigned to me.

Great