Noelle

At check-in, I was informed by the Front Desk that I had (2) Two reservations on file thru Expedia which was not true as I only booked one room. I was told I had to pay for two rooms unless I could get Expedia to cancel one of them. After calling Expedia immediately, I was on the phone with them for almost an hour to get the other room cancelled. It was eventually cancelled. Very aggravating though. Once in the room, it was nice but I have two complaints. First is the marble floor in the shower is extremely slippery when it gets wet! A real slip & fall concern. The other complaint is that the mini refrigerator was barely cold. When I complained about it, I was told - it is what it is! We didn’t have breakfast or dinner at the hotel, but the rooftop bar was very nice with a great view.

Very cute and chic boutique hotel. Great staff. Rooftop bar and cafe were highlights. Nice room. Very clean. Awesome location - short walking distance to everything downtown. Super happy with our stay!

Great location! Unique!

Rooftop bar was very nice. Very clean. Staff was very attentive. Each floor has its own little coffee bar. Very walkable to Broadway and Nissan stadium.

Great hotel and they have fantastic coffee making facilities on each floor. However try and get a room not right outside the coffee station. Folks gather chat , make noise all through the night.

Very clean room, great room service and they supply you with everything you need as well as a robe and slippers!

I would stay with them again and the coffee shop was useful.

A great hotel jn a great spot. The roof bar is cool.

So much fun! Beautiful property!

It was a real pleasure. We will come back again!

Style, tradition and great quality staff and facilities

This a great hotel, excellent location, wonderful restaurants and bars, and lots of happy people! The hydration and coffee station on our floor was awesome -- so nice having good, clean water that could be carbonated! And the coffee was delicious! Oh, and the way they do ice is on a different paradigm! Than you, Noelle!

The staff were courteous and friendly. The rooms were clean and well stocked with high quality towels and robes. The “milk” jar containers were a nice touch for rehydrating. Lastly, parking was reasonable for a downtown large city hotel.

Charming boutique but unfortunately our AC was not working and bathroom sink would barely drain

Great hotel in a great location allowing you to easily walk to local attractions.

Loved everything about it. My granddaughters were so excited and said they were “ living their best life”

This hotel was such a great spot to stay in Nashville. The rooftop bar was amazing. The staff was very helpful as well. I would recommend the hotel and Wood stay again if I visit Nashville.

Just an awesome hotel, great rooms, great staff!

Clean room, great staff, and excellent service. Everyone was helpful and friendly. The restaurant food was also fantastic — 5/5.

Room service should be done daily at this level of hotel and they didn't. At a minimum freshen room and take garbage should be mandatory . Cleanliness is a must. We had garbage and had to request via text for i to be taken away. They forgot our dirty cups one day and additional towels basically thrown in room. Food tray in hallway just not worhy of a 5 star operation. Coffee ataion a pus in hallway but overflown w garbage, not suprised. Staff nice enough. And libby bar a nice vibe.