Casa Boutique Hotel

We stay in this hotel 3 times. But our last visit Hotel is not clean as it is before.

Room smelled like mold there was mold all over the bathroom wall. I had to buy my own cleaning products to try to get rid of it but couldn’t get it off. Would not recommend this hotel

Helpful staff great location

The bathroom was my biggest concern. The shower could have been cleaner, and the space felt somewhat claustrophobic. The water only became warm, not hot. The room itself was decent and well air-conditioned, and the staff member who checked me in was pleasant. However, I was surprised to see a small cube refrigerator sitting directly on the floor instead of being placed on a table, stand, or desk. There was also no mention of breakfast at check-in, and if breakfast was available, that information was not clearly communicated. I also would have appreciated being told that checkout was self-service during certain hours, rather than having to figure it out on my own. Another concern was the room door. It did not always secure properly when allowed to close on its own. From the outside, you had to pull it to make sure it latched, and from the inside, you had to push it firmly. Otherwise, the room could be entered without a key card. The restaurant inside the hotel was also disappointing. The server appeared frustrated when we were undecided about what to order, and when addressed, he stated that he was working alone. Overall, I have had much better hotel experiences. Based on this stay, I would not recommend this hotel.

The air conditioning work very well.

- hôtel bien situé - chambre spacieuse et calme POINT NÉGATIF : - aucun personnel à l’accueil mais une tablette. - je les avais contacté pour un changement de chambre que la tablette n’avait pas pris en compte donc frais supplémentaires pour moi (et donc dans la poche de l’hôtel) - aucune facture alors qu’elle a été demandée TOUJOURS À LA TABLETTE Bon hôtel en soit mais fuyez si vous êtes de passage pour des déplacements professionnels

Amazing facility

It’s a DIY hotel. No baggage storage. No one on site

Location is the plus for this hotel. No staff on site like the placard states outside. Rooms, floors in horrible condition. Room door didn't secure properly. Charged breakfast but it's a voucher for off site location and limited to 4 options.

Once I finally got to the room, it was missing basic essentials—no iron or ironing board, and no face cloths. I requested face cloths and was told they were being washed, but no one ever brought them to the room. After the one helpful staff member left at 6:00 PM, there was no one available to assist or provide towels for us to even bathe. For the price of this room, the lack of preparation, poor service, and missing essentials were completely unacceptable. Overall, this experience was not worth the money at all. I definitely would not recommend this hotel.

No tv! No front desk person after 6 pm. After calling and having to send a What’s App message about the tv I was told someone would come fix it at 9 am the next day. No one showed up or called. The room furniture looked run down. Stains on walls and bathroom floor. Scared to put anything in the refrigerator.

The location was great… but the carpet is old and stained and the refrigerator didn’t stay cold.

AC was good. View out our window was a brick wall. David provided exceptional service at the front desk

Nr

The pictures do not truly represent what you get. The room is extremely rundown, the carpet is gross with stains, the bathroom has mold and mildew, there looked to be mold on the ceiling. There was water damage around the balcony door where I can image there is mold and whatever else is growing under the carpet. The check-in process is ridiculous and took time to get our key after a long day of travelling. How do you run a hotel with no staff on site to help with this process. Had issues and tried to call but they kept hanging up on us. We only stayed a night and left as it was completely not what we thought we booked. Ruined our trip and want our money back.

We showed up after traveling from San Francisco, the minute we saw the lobby we knew we weren’t staying there. The carpet was disgustingly dirty, the furniture in lobby was covered with dirty blankets and the room barely had a window. Gross…The way it appeared on Hotels.com was a pretty lobby and on the beach, NOT. I do not recommend this hotel.

Room was cool without the external AC unit, we actually shut it off and were very comfortable. We did not obtain any info on breakfast but were overall satisfied with the hotel cleanliness.

The staff was really friendly. The only thing is the room had mo

We did not stay. Got there and the condition of the place was NOT like the photos at all. So disappointed and also difficult to get a hold of anyone since no one at front desk. Was able to get refund which was appreciated but big hassle and wasted whole afternoon locating new hotel.

I am really not a picky person and this place was not for me. There’s no staff on this property except for one man who was there for a couple of hours. You check in through a computer and use an app as a room key. The room I was in was small and runned down. I had a loud portable AC in the room and even that seemed to be old and broken. The whole room just felt gross to me. I slept with my clothes on. It reminds me of a 3star hotel in Cuba. It was only for a one night stay thankfully. This hotel has so much potential because of the location but it looks like it hasnt been investment in in many years. Its pretty sad actually and honestly quite insulting for the person who is paying to stay here. I wasnt expecting a high end hotel but at least something thats not runned down. Also, its next to a post office and I heard those trucks all night.