Best Western Plus Riviera

Lovely staff,clean, nice pool

I liked the bathroom / dressing area having its own door separating it from the sleeping area. Need grab bars in the tub area. Heat the pool a little. Good location

The room was spacious. The hotel is within walking distance of Stanford (about a 30-min walk). The staff was helpful.

I liked the location of the hotel, within walking distance to the Palo Alto Caltrain station and the Stanford Shopping Center. The price is low enough, compared to nearby hotels. The rooms are modest, and there isn't much variety in the included breakfast; after 2 nights, you start to get fed up. The only thing that that I did like, and can get at any time is the coffee!

Typical motel. Well organised. The road by can be a bit noisy in rush hours, but it’s not so bad. 👍

Great location. Good breakfast. Nice pool. Friendly staff. Very clean. With a great central location comes noise factor. Near the Caltrain so you hear their horn from time to time and busy traffic from the El Camino.

Great place to stay

Superb

The toliet made an awful noise when flushed.. and after a shower the floor was wet even though the curtain was drawn.. so we needed more towels the thermostat did not work.. and we didnt have wifi til the next day..

Property is near Stanford Stadium, mall and downtown. They have decent breakfast and even free parking. They also clean the rooms everyday. Staff were accommodating and friendly. They don’t provide much towels. You have to ask everytime. Sometimes there’s no wifi connection.

Check in was great. Room was nice and close to where we needed to be. The breakfast was good, but closes so early (8:30!) and the person working breakfast was not nice at all.

Very clean and neat Nothing it was great

Nice little hotel with super friendly staff and very clean rooms. Coffee machine in lobby makes lots of different kinds of drinks and they are quite good. Free breakfast is nice as well. Parking was a bit weird as it's under the building and there's not much egress from the street but it's nice that the parking is off street and included in the cost of the room

Location My family and I were not able to check in until much later because their housekeepers were all out sick. Our kids had to wait as well. Very unhappy with the situation and we will not be back

The pool was dirty and we kept finding spiders in the tub

The location is good. Right next to the Stanford Shopping Mall and just a short walk to Palo Alto downtown. The rooms are clean but rather small. The beds are comfortable. The hotel could definitely use a bit of modernization for the money one has to pay. The breakfast is laughable, it's just impossible to eat.

Once a year I keep coming back to stay arrest western hotel. The quality provided is the key. Thank you.

Exceptional

It is near than Stanford university Very old structure but the rooms are good

Very old structure but the rooms are good