Quality Inn Memphis Airport

First off, we arrived the staff, as always unprofessional. The room we got as cigarette hose on the bed smells really bad came back to the front desk and he said he can change the sheets. I said no! I need a different. Take it a sweet time past midnight went to the other room and it’s the same crap even worse cigarette hose on the bed bathroom disgusting spiderweb, dust broken handles. AC barely works sketchy motel people hanging outside and doing some business and smoking. Forgot to add the breakfast has no staff to help or put anything in the morning. The pool is very dairy. Stay away.

Continental breakfast had waffles and coffee only. Not like advertised. Juice dispenser not working.

Pleasant

I had actual bed bugs I could plainly see in sight and did a 20 second video to show proof. Bed bug bites all over my body.

Bad

The Tv didn’t work, which may have been caused by the bad weather. Internet was spotty, the comforter had stains on it and could feel the springs in the mattress that sagged to one side. The bathroom ceiling had mold spores. The included warm breakfast was the option to make a waffle, or one kind of cereal. Distance to the airport is nice, and to be able to park right in front of the room. We would not stay here again.

Location and gated parking Bedbugs in room 211

Superb

There is no shuttle to the airport hotel dirty in public areas. Hotel did. Not answer phone.

Breakfast food.

Good location Room 212 has bedbugs

The room stinks.

Information says has a small breakfast, but doesn’t.

I stay in many low level chain hotels, but this one was disgusting , and it’s frankly disrespectful to the customers. It’s obvious that Expedia doesn’t put customer experience as a priority. It’s all about the profit, and selling properties such as Comfort Inn, Quality Inn, Motel 6, without remorse proves that. Though those properties do have some decent locations , they’re generally advertised inappropriately. I’m still a loyal Expedia Customer, but these dirty locations for $200 per night speaks for itself.

This was a comfortable room...

This was a comfortable room for a short overnight stay.

Clean No breakfast

Exceptional

The first night, the tv stopped showing at 10pm. After informing the front desk, we still didn’t get the tv on.the next morning we went for breakfast at 6:45am and was told that the breakfast person didn’t show for work. There was no cook on site for Saturday breakfast. Saturday morning, we never received any clean sheets or towels.this was our first time in Memphis and it wasn’t good at all. For the amount of money that was spent it should have been better.

Too many things wrong about this place to name.