Red Roof Inn Martinsburg

Very poor

Nothing The room was disgusting, there was dirt and rust, holes in wall. The tv didnt turn on. We were literally in the room 5 mins, we checked out and the lady at the front desk refunded our money

Stayed here as it was the cheapest place I could find close to Harper's Ferry, 30 min away. Similar to what you'd expect at a super 8, could use some updating at least concerning the rooms' exterior glass doors. Looks like several people are living the hotel life while I was there, but my room was clean and bedding was nice. Not far from interstate and lots of shopping nearby.

The bed was worn out the pillows were warn out

Bed bugs! Not much else to say!

Just ok

The property was old and not kept up. Although the linens appeared to be clean, the floors were filthy. The staff was friendly and nice, but the hotel itself was very much below grade.

Good

You can tell the property is dated and needs some work but overall the rooms were clean and the staff was helpful

Vending machines, not equipped. No first aid kit!!! Fire extinguishers!!!

Great location, staff was helpful Outdated. Beds are springy

Exceptional

The hotel wasn’t clean and the rooms were shabby… was disappointed once o walked inside the lobby and saw the conditions.. and then to see the signage on the front door that said “locals not allowed”. I wouldn’t recommend to anyone…

It was a place to stay when I was exhausted from traveling. The staff definitely didn't seem like they wanted to be there. The room was dirty and disgusting. The phone didn't work. The refrigerator almost fell on my daughter. The TV barely worked. No hand soap to wash your hands. I requested an extra bed that was approved but never received. No breakfast in the morning unless you call cold coffee that was watered down breakfast. The pillows,sheets and blankets were disgusting that I didn't even want my daughter to touch the bed let alone lay on it. Definitely sad because the Red Roof Inn in Massachusetts especially Mansfeild is really nice. Stay far away from this location.

Price was great, as well as the location. There was a 12inx12in piss stain on one of the sheets. My son checked the beds upon arrival to the room and yelled, "There is a pee stain." I didn't believe him, and came to look. Sure enough, a BLATANT urine stain. There is absolutely no way whoever put that sheet on didnt see it. I get it, the place is cheap, but that doesn't mean piss sheets should be on the bed. Ridiculous!

The staff are friendly and polite. The rooms could use some repairs. The AC works fine but filters should be cleaned. In my opinion the hotel is pet friendly.

Everybody was very nice. There was some peeling paint. But the nice staff made up for any negative aspects of this Red Roof Inn.

Pet friendly, smelled like smoke in the halls. Diety room. Bathroom clean. Heat worked. Very noisey. Would never stay thete again

Nothing at all

It was very dirty- the glass doors coming in were dirty - the entire facility smelled like weed. More prevalent on the floors. Towels were frayed. Drywall fixed in bathroom w spackle and not painted and been there for some time. Burnt holes in the floor. Bed was very uncomfortable with flat pillows. Even the floor in the elevator was filthy but was finally cleaned the morning with left. TV was analog so no guide or channels names just numbers. Coffee was served in a pumper w Great Value powder creamer and @ 8 am was luke warm. The powder wouldn't even mix. We go to Martinsburg frequently and definitely would stay there again.