Comfort Suites University Las Cruces

Breakfast was fresh and tasty, dining area very clean and well stocked and organized. Will stay again, as we now have a student at NMSU to visit!

Room wasn't cleaned very well, had to ask for utensils and coffee cups. The lady had to go ask for some from the hotel next door. Sheets and blankets had holes in them and the cable went in out all day

Owner nor management gave any thought of to inform multiple customers that they were rebooked/relocated to a completely different hotel (operated by the same owner). This is not something you have a front desk employee notify customers about the night they attempt to check in; on top of being relocated to a subpar, much smaller, less amenities, outdated, and inoperable room. All this with the guise of attempting to make it seem like I (the paying customer) was getting a deal by having only $40 taken off per night....SERIOUSLY?! This is not only poor business, it's terrible management. You have lost a customer who frequents Comfort Suites consistently throughout the year; never again at this location. I honestly have nothing positive to say about my experience at this location based on poor ownership.

The layout of the bathroom was also a bit inconvenient—it was difficult to get in and out of the shower when someone was using the mirror area. Additionally, the hallway had a bag of trash at the end, which may have been left by a guest, but it looked like something staff may have overlooked. On a positive note, the parking area was جيد lit and felt safe. However, it would have been helpful if there were a sidewalk near the rock island area, so guests wouldn’t have to walk all the way around with luggage. This hotel has a lot of potential, but it would benefit from more attention to upkeep and maintenance. Would we stay here again? Maybe—but we would likely consider other options as well.

I made a mistake in booking and the staff were extremely helpful making additional accommodations.

Location was fantastic for visiting NMSU. Staff and breakfast were exceptional. One of the better breakfast buffets I have had and the staff that kept the buffet stocked and clean is what put it over the top. Front desk staff was friendly and helpful. The hotel itself is mid. The pool and workout rooms are tiny. The beds were comfortable but the pull-out couch was pretty bad...mattress was really thin and very stained. The room felt 95% clean, there were small details that made me question the cleanliness (like stepping on something sharp in the carpet). I would say it was slightly overpriced but this is my first trip to Las Cruces so I'm not sure what I should have expected for what I paid. I will probably try a different hotel next trip but not saying I would never stay here again.

Clean room, nice staff

Great hotel and great staff! Very clean and spacious rooms. Plenty of parking ! Breakfast was your usual items but all of it was fresh and tasty!

The staff was very accommodating and provided us with a first floor room. The breakfast was simple, but there were hot options (scrambled eggs, hash brown patty, waffles, biscuits and gravy as well as cereal, packaged oatmeal, toast, pastries, and fresh fruit). The only mirror in the room was the bathroom vanity one.

Everything was good, maybe more breakfast options. I highly recommend

Terrific location for access to NMSU. Easy on & off the freeway. Close to a very good Italian restaurant and a coffee place. Top notch front desk and breakfast bar staff. Friendly, welcoming & helpful. Breakfast was good. Good biscuits! The floor in my bathroom became super slippery if there was any water on the floor. Even a few drops from washing your face or hands turned it into a skating rink. Would it be possible to get a non-dairy milk for the breakfast bar, for the cereal or coffee? I appreciated that the hotel offers whole & 2% but a non-dairy option would help guests who can’t tolerate dairy or are vegetarian/vegan.

Great place to stay and the staff was wonderful!

Ease of checking in, my routine continuing while traveling, having coffee and breakfast available. Quiet rooms with Blackout blinds. ; ) Genuine staff!

Convenient location that was close to everything. Food, shopping, movies, and shopping. Great service and comfortable accommodations.

Helpful staff that met all our needs. The room was spacious and comfortable. Highly recommended!!

We have stayed here several times. We have never had a problem.

The location is good. It’s right near the freeway. The front staff was very kind and accommodating. Easy check in process The pool didn’t have hot water. No blackout curtains in the room so the outside lights came in making it hard to sleep. The floors in the room were dirty. The tv quality was very outdated and many of the plugs didn’t work for instance we couldn’t use the microwave until we unplugged the coffee maker and used that plug.

The furniture needs an upgrade because there was a torn in the couch. It is also out dated..

We also had cockroaches in our room which caused us to check out early. The manager did assist with a refund for our second night so I appreciated that.

The staff was friendly and helpful. Everything was clean, but could use updating, walls, bathroom tub. Overall had a great stay with no problems.