Home2 Suites by Hilton Jacksonville Airport

Friendly staff, room was clean upon arrival. Kitchenette super convenient.. loved the bfast because you were able to make your own waffle

One of the reasons we chose this hotel was for the airport shuttle. Unfortunately, we had to wait for almost an hour for the shuttle so it would have been better to just get an Uber. The sidewalks around the hotel’s neighborhood are overgrown and hard to negotiate to get to restaurants. This is not the hotel’s fault. Other properties need to trim etc. The hotel was clean. The front desk clerk made check in easy and a positive experience.

This is the only hotel I stay in when coming to Jacksonville. All the staff are friendly and very helpful. The rooms are clean and the beds are great.

Paid parking. Everything else pretty decent. Love the gym and pool areas.

The second morning the buffet was a hot mess. The waffle machine area had four to five used batter cups left on the counter and batter spread everywhere. The hot protein items were nearly empty with eggs pieces on the counter. We decided not to eat there the second morning. The breakfast area definitely was not maintained nor managed well.

Overall a very fair value.

Clean Not really any accommodations. The free breakfast in the morning was very small and plain. Pool location was not inviting. Gym area was not clean/maintain.

The hotel was nice. I was hit by surprise with parking due to this hotel being by the airport. They charge $10 per night for each vehicle.

Amazing staff. Our flight had been cancelled and they greeted us with warmth and understanding. Shout out to Jeff and Angel and Shanda.

Superb

It smelled bad!!!!

Exceptional

Clean room

My son found open cookies and chips under his bed so that’s shows that they didn’t clean the room properly

My bathroom wasn’t clean. Someone’s hair was still left over in the shower.

Exceptional

Nice clean rooms. They were short staffed but did a great job. The breakfast was good and had a variety of different foods. I did see that you had to pay for parking.

Located close to restaurants and shopping. Clean and spacious rooms, friendly staff, nice lounge area indoor and outdoor Unaware that you have to pay for parking

Superb

It was wonderful