WoodSpring Suites Las Colinas - Northwest Dallas

Dirty hotel with roaches

While the system says it is good for solo travelers, it is not good for solo female travelers. The staff and residents are nice, yet this is more of an extended stay hotel than a regular business hotel. Full kitchen is available yet a nightly cost for pots, pans, plates and silverware. It’s ok and safe if you know what you’re getting and for the price they charge, yet not what I expected or was suggested by the reviews.

Bad

I like the location because it was close to my family. My room was nasty the bathroom was nasty and had dead bugs in it,and there was no cream or sugar for my coffee, Saturday night there was no one at the desk it was closed. I would have liked a new room but there was none and the elevator didn't work half of the time we had to use the stairs and I'm disabled. I come from Arkansas and was not happy at all.

Disappointing

It did not look clean . Bed is a cheap bed high from floor.

Exceptional

It smelled horrible in the hotel. The floors in my room were constantly moist and all of the outside access doors wouldn’t work with a room key.

Bad

Bad

Rooms are clean and not bad for an extended stay. I was impressed with how clean it was. At first time I entered I was worried. Once got to my room, I was super impressed. Don't be fooled by the Lobby, it's safe and secure for sure.

I would NOT recommend booking this place - the rooms were not cleaned at all and it was not a good experience. My friend and I immediately found another place to stay after checking in.

Exceptional

Went to check in and there was no one at the front desk for about 15 minutes

Hair dryer was not working and they didn’t replace. They have two stove tops but pots, pans were not available. Fridge, internet are good. No mirror in the room. But for the price it’s not bad

It wasn't a bad stay. The A/C unit was very loud and the remote only turned the channel of the television. It was a non-smoking room which had been smoked in by the previous renter and the was damage to the bathroom door. I could stay again if in the area.

Nothing The service was terrible

Disappointing

Exceptional

Room was dirty lobby and rooms had terrible smell. Our neighbors up stairs stomped and banged all night until 3 am no one in the front to handle the situation overall terrible experience. Lady in the front was very nice and kind while she was working